Does Michigan First Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Michigan First Credit Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Michigan First Credit Union. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Michigan First Credit Union?

64% of Michigan First Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Michigan First Credit Union 3.6 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Michigan First Credit Union?

Teller (16) , Branch Manager (14) , Financial Services Representative (12) , Assistant Manager (9) , Assistant Branch Manager (7) , Financial Service Representative (FSR) (6) , Financial Service Representative (5) , Manager (5) , Member Service Representative (4) , Anonymous (3) , Bank Teller (3) , Customer Service Representative (CSR) (2) , Management (2) , Mortgage Loan Officer (2) , Team Leader (2)

What are the pros of working at Michigan First Credit Union according to real employee reviews?

"Pay is good for the level of position." ((in 21 reviews)); "The benefits were good." ((in 19 reviews)); "People were nice and mostly helpful." ((in 8 reviews)); "Coworkers were great." ((in 5 reviews)); "Amazing team, really was like family, training was great, lots of outing with the company." ((in 5 reviews))

What are the cons of working at Michigan First Credit Union according to real employee reviews?

"Management is micro" ((in 16 reviews)); "There is no work life balance for staff and leaders." ((in 9 reviews)); "Most of senior leadership is fake and will cut you in a second." ((in 6 reviews)); "A few bad managers there and the extreme amount of micromanagement by the CEO, who tries to run all of the departments even when he knows no clue how some should be run, really hurt the culture, morale, and the overall quality of the place and its services." ((in 5 reviews)); "Upper Management is horrible, they care more about their imagine than employees!" ((in 4 reviews))

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Michigan First Credit Union

Michigan First Credit Union reviews

3.6

64% would recommend to a friend

(181 total reviews)

Jennifer Borowy

90% approve of CEO

68% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.0

Culture & values

3.8

Senior management

3.6

Work/Life balance

3.5

Compensation and benefits

3.5

Career opportunities

Michigan First Credit Union has an employee rating of 3.6 out of 5 stars, based on 181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michigan First Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

181 reviews

1.0

Oct 26, 2017

FSR

Fsr1

Recommend

CEO approval

Business Outlook

Pros

Good place to learn banking

Cons

Terrible management, its a cult and make you recite their mission statement every morning, don't care about employees, micromanage, want you to produce more but give you less recourses, very low income membership, will fire you for nothing, if you clock in early and get overtime they will manipulate your time clock so they don't have to pay you overtime, employees commit fraud and mangers don't care as long as managers get their goals, care about the wrong things, and lastly is favoritism.

3.0

Oct 24, 2017

Call center

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay was good raise is possible

Cons

Manager didn’t know what to do most of the time

3.0

Sep 22, 2017

Pretty OK Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Great training for the call center reps -Food was purchased for the department sometimes -Management was required to be in additional education courses such as Leadership Academy and Toastmasters, overall very beneficial -Good raises from year to year

Cons

-Very strict dress code even for back office team members -30 min lunches daily for the call center. Sometimes an hour, but the call volumes were so high and not enough employees stuck -Lots of multi-tasking when that could be a good thing, but if you were to make a mistake then you would be on the chopping block. -Management didn't know the reasons for why employees left, even when the employees were on their team. -Difficult to communicate with upper management, stuck in their ways -Have to be mindful of who you give criticism to because that might cost -Members can be a little hostile at times, but if you already work in customer service you should know how to handle.

Viewing 133 - 135 of 181 Reviews

Jobs at Michigan First Credit Union

Treasurer

Lathrup Village, Oakland, MI

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Financial Services Representative

Troy, MI

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Card Fraud Investigator

Lathrup Village, Oakland, MI

$44K - $61K /yr

(Glassdoor est.)

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Financial Services Representative

Southgate, MI

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Financial Services Representative

Novi, MI

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Reviews Michigan First Credit Union reviews

Michigan First Credit Union

Michigan First Credit Union reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

FSR

Call center

Pretty OK Company

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