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Micro Center

Engaged Employer

Micro Center reviews

3.6

62% would recommend to a friend

(1,569 total reviews)

Richard M. Mershad

67% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,569 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
2.0
Aug 16, 2023

Profits over People

Sales
Recommend
CEO approval
Business Outlook

Pros

Co-workers- some of the best people Management- Most managers care and want to help Schedule- can request off whenever That’s where it stops though

Cons

In the middle of the pandemic they delivered us a paycut that was devastating and and moral terrible. After that they loaded the department with more people and added more work for us to do and made it mandatory to document it with pictures on a iPad for 4$ an hr. If I wanted to merchandise more I would go work in a where house. Do this because I said so attitude from corporate isn’t going to work either because the pay isn’t worth the amount of nonsense you deal with from customers and corporate. They’re times where the pay is more tolerable than others but in long term format is unreliable I wouldn’t recommend staying here longer than 3-5 years because of the lack of promotions and pay it’s basically useless get your knowledge and get out.

avatar
Micro Center Response
2y
Thank you for taking the time to share your opinion with us. Micro Center does have a commission work environment, which is base plus commission with an average range from $18-$32+ per hour. We ask our associates to merchandise products so they can better know what we sell can be knowable for our customers. The pandemic was unforeseen for everyone and was not something anyone planned for. We had to implement new processes to try and handle all that was happening at that time and beyond. As a company we definitely care about our employees, we review pay regularly, and we work on improving our processes to better serve our customers. I would encourage you to discuss your concerns with management, if you are looking for improvement as we have an open-door policy. Your manager can work with you on an action plan to assist in your career growth. Regards, Leslie Whitley Regional HR.
5.0
Aug 16, 2023

Great Co-Workers, lots of money to be made

General sales associate
Recommend
CEO approval
Business Outlook

Pros

We have a great group of guys, most of the team meets regularly outside of work to spend more time together. There's also a big enough team that we don't see the same guys every day. As far as customers go we have a lot of interesting people who come in that can be fun to interact with. We get commission on everything they buy so its easy to just have a conversation help them find what they are looking for a move on. It never feels like I have to upsell or pressure them to buy something so I can get a good paycheck. We also have the option to work 5 - 8 hour shifts or 4 - 10 hours shifts with 3 off days.

Cons

Some customers smell, your pay will be directly reflected on how you interact with customers. So if you are not warm, inviting, and able to sell your experience might very from mine.

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Micro Center Response
2y
Thank you for taking the time to share your feelings with us and for this 5-star review! As you mentioned a flexible schedule is one of the many benefits of working at Micro Center. Being a sales associate, you hit the nail right on the head, your pay will reflect how you interact with our customers. When you're in a customer facing job, we can't help who shops in our stores however we can provide great customer service. So glad to hear that you treat all our guest with respect, kindness and knowledge. Keep up the great work! Sincerely Leslie Whitley, Regional HR.
4.0
Aug 14, 2023

Good to start at, decent to stay.

Service technician
Recommend
CEO approval
Business Outlook

Pros

If you are able to work with a decent crew in the service center and have a great manager, it would be a decent job to be at to start in I.T. or just getting into computers in general. You will learn how to respond to customers and co workers alike.

Cons

You will get overworked and overwhelmed fairly quick as it is sometimes hard to keep people due to internal politics. Hours tend to be weird as they change every so often and weekends are gone unless you have certain priorities you must attend to. It is best to learn on your own about computers and then apply. Getting the CompTIA A+ is best before you get in, although if you do get in without it, you have 90 days to retrieve it with the company paying for it. With the large volume of customers, it will be hard to do.

avatar
Micro Center Response
2y
Thank you for taking the time to share your thoughts with us. We're glad you enjoyed working with your co-workers and manager at Micro Center. We hire associates based on the business needs and we try to fill openings in timely manner. Our PA team tries to work with everyone's schedule as best they can, and weekends rotate with Sundays starting the week. Getting your A+ before you apply for a tech job with us is good advice, however as stated we do allow you 90 days to get up to speed. We wish you all the best in your future endeavors. Sincerely, Leslie Whitley, Regional HR.
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