Micro Center reviews

3.6

62% would recommend to a friend

(1,569 total reviews)

Richard M. Mershad

67% approve of CEO

51% positive business outlook

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,569 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Mar 1, 2016

Good people who can't wait to leave.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helping customers with their problems can be fun and satisfying. The other associates working there are fun, good people. They are very willing to work out a schedule to your liking when possible. Will also let you leave early when it's dead.

Cons

The commission based salary is designed to screw you over unless you are having an amazing week, consistently, which doesn't happen. Only a few top positions in store earn a living wage over $15 per hour. Those who do, feign a stronger passion for what the store strives to do, but most likely could care less and are just doing what they are told to do. Literally every single person there complains about their job. Every mention of not coming to work is celebrated with a "yay!", and a week doesn't go by when I don't hear someone say "I need to get out of here". The rules created by higher ups that govern and control what we must do is clearly made by someone who hasn't worked a day in sales. Their "motto" that they call The Gear is touted as some holy grail of knowledge to making you the best worker, when it's just a list of normal activities that any normal person already does. Their end all statement to all problems with not earning enough money is "sell more", despite that successfully selling products is largely random, especially when there's just nobody coming in to buy anything. Higher managment above individual stores pretends to listen to people, creating unfair and imbalanced selling games in a chance to win small gift cards, instead of raising people's salaries. One is the High Five system, which requires a manager to visually see you perform exceptionally well with a customer. Since its creation 2 years ago, nobody in my department has ever won, while other people consistently win every time, because managers hang out in those places much more. There is no motivation to really work at all, other than selling products to customers, because that's the only way to earn more than $4 an hour. Their "recycling" system allows people to drop off anything they want to be destroyed. There is often hundreds of dollars worth of rare or perfectly working technology being brought in by absolutely clueless customers, but rules prevent us from saving any of it.

2.0
Mar 1, 2016
Recommend
CEO approval
Business Outlook

Pros

You can make money selling service plans only, scheduals are good only if you give them a set schedual. There is room for growth depending on location

Cons

Pay every two weeks, you have to capture emails they are big on that you dont do it you will be written up they watch the percentage thru-out the day! They favor certain people a lot if you dont capture emails or sell at least 10 or more plans a day everyday do not expect any hours you will only work 1 to 2 days a week depending on your performance, when you do better then you will get more hours. Do not leave other jobs to stay with them you will never be full time unless your in good with someone. Checkout is long people complain certain credit cards have to be called by customer because they cant be accepted so while the line is wrapped around the building they to call card company to approve the charge. Its really a waste of time (safe for the customer because of fraud but takes forever) you will hear complains all day long but cant do anything about it. Give them days and hours you can work if you dont your days and times will constantly change on you. SELL PLANS AND TRY YOUR BEST TO CAPTURE EMAILS that is the only way you will keep this job at the end of the day!

5.0
Feb 23, 2016

best Jobs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule Time Management Good pay Flexible hours

Cons

Slow pace gets boring at times will be slow

Viewing 1246 - 1248 of 1,569 Reviews

Glassdoor has 1,586 Micro Center reviews submitted anonymously by Micro Center employees. Read employee reviews and ratings on Glassdoor to decide if Micro Center is right for you.