Micro Center reviews

3.6

61% would recommend to a friend

(1,563 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Feb 16, 2025

Covid years

Recommend
CEO approval
Business Outlook

Pros

Honestly it was pretty fun, just wished we got paid for given that it was during covid and the amount of business we had was insane.

Cons

Early shifts meant less time selling compared to those who started their shift during business hours

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Micro Center Response
1y
Thank you for sharing your experience, particularly during the unprecedented Covid years. We recognize the significant volume of business during that period and appreciate your hard work. We understand your concerns regarding early shifts and their impact on sales opportunities. We value your feedback and are committed to reviewing our scheduling practices. We appreciate your insights and wish you the best. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250
1.0
Feb 9, 2025
Recommend
CEO approval
Business Outlook

Pros

•Paid holidays. •They sell cool tech products.

Cons

•Management’s idea of training is follow this guy around and thats it you’re on your own. •Full time position but your hours change as if you were part time. •A commission based position for sales but they have you cleaning the store everyday and unloading a huge commercial truck for $4 an hour. (Slave labor) •Sleazy salesman tactics throughout the entire store. •Constant theft because they don’t believe in proper security for the store. •Bad communication between management and the employees regarding procedures/protocols. •Constant turnover •They don’t pay you to train new workers but expect you to train them anyway •They have no loyalty to their employees. Worked here for a little over a year and generated over a million dollars in revenue with no incidences just to be let go over a $5k loss to the business.

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Micro Center Response
1y
We appreciate you sharing your experience. We recognize that retail scheduling, with its varied shift times driven by customer demand, can present challenges to work-life balance, and we aim to provide flexibility where possible. Our General Sales associates do have a base rate of $4.00 per hour. However, their total earnings consider both their commission and base pay to determine their hourly rate over a two-week pay period. Right now, our General Sales associates are averaging about $21.00 per hour throughout the company. We continuously evaluate compensation structures and are committed to offering competitive wages and benefits, including commission opportunities that can significantly impact overall earnings. Your feedback is valuable, and we will take it into consideration as we review our store policies and procedures. We're committed to continuous improvement and encourage you to reach out to share specific details so we can address concerns directly. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250
3.0
Jan 28, 2025
Recommend
CEO approval
Business Outlook

Pros

You can work with the operations manager for flexible scheduling week by week. You have the option for PTO or unpaid vacation days when requested in advance.

Cons

Daily metrics are weighted heavily and poor daily metrics get chalked up to a lack of effort when in most cases external factors are the cause.

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Micro Center Response
1y
Thank you for sharing your experience as a Customer Service Representative. We value your feedback on scheduling and PTO, and we are pleased these aspects have been beneficial. We are committed to continuous improvement across all areas, including reviewing our metrics and performance evaluation processes. We understand the importance of considering external factors and will work to ensure our evaluations are as accurate and fair as possible. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250
Viewing 124 - 126 of 1,563 Reviews

Glassdoor has 1,580 Micro Center reviews submitted anonymously by Micro Center employees. Read employee reviews and ratings on Glassdoor to decide if Micro Center is right for you.