Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,580 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good pay and hours Good service" ((in 109 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 97 reviews)); "benefits were good and sufficient" ((in 56 reviews)); "So many great employees and discounts" ((in 30 reviews)); "It is pretty good money for work that is not that hard" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 175 reviews)); "Managers don't take complaints to heart." ((in 67 reviews)); "Long hours for low commision" ((in 42 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 41 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 19 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,563 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Dec 18, 2024

It was OK

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Friendly work atmosphere, good pay rate (esp. with commission considered as well), access to excellent in store discounts

Cons

There can be at least a few customers that can be painful to deal with but that is just nature of the job

Micro Center Response

1y

Thank you for your feedback, and we’re glad to hear you enjoyed the friendly work atmosphere, competitive pay, and in-store discounts. We understand that dealing with challenging customers is an inevitable part of the job, and we appreciate your ability to navigate those situations. Regarding the emphasis on email captures, we value your input and recognize the balance between meeting corporate goals and ensuring a positive experience for both our team and customers. We will continue to evaluate how we can improve the approach to meet business needs while also making the process as seamless and comfortable as possible for everyone involved. Thank you again for your insights, and we wish you the best in your future endeavors! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

5.0

Dec 10, 2024

Commissioned Sales

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Potential to make butt loads of money, no college degree required

Cons

Potential to make no money, if there's no customers in the building

Micro Center Response

1y

Thank you for your feedback! We appreciate your insight and are glad to hear that you’ve found the potential for earning at Micro Center. We understand that sales can be unpredictable, and we’re always looking for ways to support our team in creating consistent opportunities. Your input helps us recognize areas where we can improve, and we’re committed to enhancing the customer experience to help drive business growth. Thanks again for being part of the team, and we look forward to continuing to work together! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

2.0

Dec 10, 2024

GSA

General sales assistant

Recommend

CEO approval

Business Outlook

Pros

Ok money for the amount of work

Cons

not consistent pay and hours

Micro Center Response

1y

Thank you for your feedback and for taking the time to share your experience. We understand that working in a commissioned sales environment can lead to variability in pay and hours, and we appreciate you acknowledging the compensation for the amount of work. While we don't have control over the fluctuation in hours or commissions, we strive to provide an environment where dedicated individuals can earn based on their performance and customer interactions. Thank you again for your time with Micro Center, and we wish you the best in your future endeavors! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 136 - 138 of 1,563 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIER

Mayfield Heights, Cuyahoga, OH

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

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It was OK

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