Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,584 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Micro Center to a friend and 51% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

63% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (85) , Retail Sales Associate (57) , Service Technician (46) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 105 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 94 reviews)); "benefits were good and sufficient" ((in 55 reviews)); "Flexible hours great for students." ((in 43 reviews)); "Good money available if you are good at talking to customers" ((in 36 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 178 reviews)); "Managers don't take complaints to heart." ((in 64 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 37 reviews)); "Blatant favoritism gets you ahead in this company, and hard work will be overlooked." ((in 18 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 17 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Westmont , Yonkers , Paterson , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

63% would recommend to a friend

(1,567 total reviews)

Richard M. Mershad

68% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,567 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Dec 15, 2023

Great!

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Everyone has been super nice and welcoming! Training and learning how to do my job was not too bad and was taught in a way that made everything easier.

Cons

It was not very easy to balance all the tasks that you have during a transaction. This means ensuring that you scan all the items in correctly, put anything valuable under the counter (and don't forget about them), and most importantly make sure you are nice and welcoming to the customer. These tasks eventually become habits, but it was certainly a learning curve.

Micro Center Response

2y

This is great to hear and thank you for the 5-star review! Repetitious makes things easier, so the more you do something it does become habit-forming. Glad you are enjoying your time at Micro Center and the management team is supporting you. Keep up the good work. Sincerely, Leslie Whitley Regional HR.

5.0

Dec 15, 2023

Great opportunity to begin a sales career

Sales associate

Recommend

CEO approval

Business Outlook

Pros

You will learn how to sell and be great at customer service. It's easy to stand out as an excellent employee because there are so many apathetic coworkers and lots of turnover.

Cons

Commission salespeople are sometimes asked to do work at a reduced rate of pay that isn't sales and doesn't yield commission. Not cool.

Micro Center Response

2y

5 Stars, thanks for taking the time to let us know about your time with Micro Center. The training our associates receive is best-in-class. The Madison Heights store has won awards for its training and has an outstanding 100% completion rate for 9 years running. At Madison Heights, it might have seemed that there was a lot of turnover but compared to other retailers, Micro Center’s turnover is very low. Company-wide turnover is 48.7%, and the Madison Heights store has done a great job and has reduced its turnover considerably in the last 2 years. As you pointed out Micro Center has a commissioned sales model for their sales associates. Commissioned sales associates have things that need to be done to help them maximize their earning potential, such as vendor training, merchandising, and manager 1-on-1’s. Currently, our sales associates at the Madison Heights store are making an average of 28.01 an hour as a result. The Systems Department is currently averaging 31.78. Finally, our company has allocated dedicated resources and training to develop our store leaders, which we will continue to enhance moving forward. I wish you success in the future and Happy Holidays. Best, Greg Nicolai -Regional HR Manager – 513-344-8018

5.0

Dec 12, 2023

Micro Center

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, flexible schedule, opportunity to grow.

Cons

Stressful at times, communication with management was a struggle at times.

Micro Center Response

2y

Wow! 5 stars - Thank you! We are so glad that you enjoyed your time with us from the pay, flexibility to the growth potential. We will share your feedback with management because while communication can be a struggle sometimes in a busy work environment, we want to ensure we are doing the best we can to assist our employees and customers to the best of our ability. We wish you the best in your future endeavors and thanks again for taking the time to provide feedback. Cheryl T. - Regional HR Manager

Viewing 289 - 291 of 1,567 Reviews

Jobs at Micro Center

ASSISTANT STORE MANAGER - COMPUTER SERVICES

MERCHANDISE SPECIALIST

RETAIL STORE GENERAL MANAGER

RETAIL SALES AND MERCHANDISING MANAGER

RETAIL SALES AND MERCHANDISING MANAGER

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Great!

Great opportunity to begin a sales career

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