Microsoft reviews

4.0

77% would recommend to a friend

(53,746 total reviews)
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Satya Nadella

77% approve of CEO

71% positive business outlook

Microsoft has an employee rating of 4.0 out of 5 stars, based on 53,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Microsoft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

54K reviews
2.0
Oct 19, 2015
Recommend
CEO approval
Business Outlook

Pros

- Salary and benefits are superb. - Lots of support for self-directed growth - they'll reimburse up to $6,000 of college tuition for any classes in any field, and you're encouraged to seek out projects or roles that specifically interest you. - <i>Everyone</i> you work with is smart and very motivated. This isn't just the engineering department - tech support, UX design, business strategy, etc. are all staffed by people very good at their jobs. - The Online Services Division is very diverse. About 90% of our employees were born overseas, in countries ranging from Nigeria to Russia, and people are very open and curious about different cultures. I'm a woman, and I've never felt the management or my team treated me differently or respected me less. I did get some dubious comments from two of our developers (out of 40+ developers I've worked with), but those specific people have a reputation for being abrasive with everyone.

Cons

Note: Microsoft is <b>huge</b>, each department has its own culture and pros & cons, so a lot of the complaints below are specific to the Online Service Division or Bing Ads. - Management styles in Bing Ads are harsh to the point of being unrealistic. The leadership team is certainly competent, and we've made major improvements to both our product and business strategy since I started. However, they're prone to setting unrealistic deadlines and punishing people for failure regardless of whether that person had any control over the source of the delay. It's very difficult to ask for clarification of goals or explain why it's infeasible to implement the plan in the time allotted, because the manager will often dismiss the problem and imply you're stupid for asking. Their overall attitude is 'Make it work, or we'll find someone who will.' - MSFT's code base and bureaucracy are both huge and old (by tech industry standards). I recently wanted to change the text of a few links on one of our websites. It took three months to a.) identify the dev lead who owned the code (because ownership changed three times in three months), b.) identify the developer with access permissions to deploy the changes, and c.) get the new text approved by our cloud of business groups. In another case, it took a month to figure out which person had the authority to approve emails to customers. Both the people and the process needed for any given task change every 1-2 years, and the documentation is rarely updated completely or quickly. To be fair, the company has gotten much better about this in the last few years, but PMs still spend half their time tracking down the right person/system. - Engineering attracts a very distinctive personality type. Whenever you make a mistake, which will be often during the first several months due to the sheer amount of new information to process, people will point it out very bluntly. You can also expect to debate the details of essentially every decision. - There's an implicit assumption that if you're unhappy or can't met the goals set for you, you're just not smart/hard-working enough to make it at Microsoft. This creates an Emperor's new clothes situation where problems don't get fixed because everyone's afraid to report them.

1.0
Oct 11, 2014
Recommend
CEO approval
Business Outlook

Pros

> Free coffee in the mornings > The people here are relatively nice on the surface, i.e. they hide their evil deep inside their shallow souls > You get to help Microsoft maintain its nasty monopoly on the desktop computers and push its buggy spyware to its consumers

Cons

> A deep despair associated with taking more from society than you are putting > Not being able to sleep at night > Constant feelings that your work and career are meaningless > Occassional desire to commit suicide

1.0
Sep 24, 2014
Recommend
CEO approval
Business Outlook

Pros

The actual work with the customers is rewarding. There are opportunities to develop pretty much any technical skill you could dream of.

Cons

Management - the review system was recently replaced. While the prior review system was bad the new one is worse. Microsoft can not set to limit itself to objective criteria metrics like utilization, labor logging, case wellness, etc. These metric are set as goals, but would be ignored if the management wanted to. They will absolutely reward someone they think has "potential" even if they arent doing their core job. If a GM wants someone gone, no amount of work product or impact will be considered. All achievements will be minimized. There is a heavy favoritism system in place. In both review models, feedback was either sparse or non-existent. Managers aren't really "managing". Managers just recently were instructed to provide feedback in 1 on 1s. Dedicated PFE's are pretty much considered the bottom feeders in the organization. The work/life balance is terrible because of the uncertainty/lack of feedback. To make things worse, managers wont give you an example of work being done by "successful" PFEs, or suggest mentors. There are a lot of parasites in the organization that steal/rebrand other work as their own. The sycophants are running amok in public sector/fed civ and NSG. Good luck if you're a new hire off the street trying to make a name for yourself. They'll chew you up for 2-3 years until you leave. While there is a lot of training available, there is no time for it.

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