• Appointments are limited to 15 minutes, making visits feel rushed for both patients and clinicians.
• Many patients are frustrated due to scheduling issues and lack of follow-up time.
• The company promotes inclusivity, but there are no resources or interpreters for patients who are not English speaking.
• Clinicians often feel pressured to meet volume goals rather than provide comprehensive care.
• Communication between departments could be improved to better support both staff and patients.