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      Mindbody

      Acquired by Playlist

      Engaged Employer

      Mindbody reviews

      3.6

      64% would recommend to a friend

      (1,296 total reviews)
      avatar

      Fritz Lanman

      54% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Mindbody has an employee rating of 3.6 out of 5 stars, based on 1,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mindbody employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      1K reviews
      3.0
      Aug 29, 2014

      Great Company, Good Core Values, Falls short on Compensation & Benefits.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Encouraging Atmosphere -Potential for Growth in an Awesome Market (Business+Wellness/Fitness+Technology) -Great People, Most people are so amazing and truly a pleasure to interact with -Great followthrough on encouraging Health & Wellness to its staff -CEO is very Real/Down-to-Earth and Truly Likable

      Cons

      -The lack of actual professionals who are experienced both in business and educational backgrounds related to their jobs -Compensation, this is not a joke. -The job description vs the actual day-to-day work is wildly different and more difficult -20 Days Paid Time off/Sick Days... Beware this is a very important detail -Work-Life balance is often preached with little opportunity to actually have balance, work is extremely stressful due to the lack of communication, lack of product training, lack of experienced leadership and lack of inter-departmental coordination/communication -There is no real training on the product, its trial by fire even after more than a year i wish i had the opportunity to truly learn the software properly, there are no such opportunities currently to learn the advanced mechanics of how the software is designed to function

      avatar
      Mindbody Response
      11y
      Lots of good stuff in your review! Thank you! I’d love to respond to a few of your comments in detail: 1.Our new Director of Learning and Development is focused on the new hire experience and training our team members in a way that makes them even more successful and plugged in to the pulse of the company from day 1. 2. We have always had multiple tiers of training on the software, Platinum being the most intensive training for customer service professionals. Anyone can take these courses and learn more about the software. I agree that we need to be a little more in depth for other departments besides customer service, because let’s face it, our software ROCKS! 3. Regarding PTO, MINDBODY uses a bank PTO system. Check out this 2010 survey and see that even when compared to other companies who use the PTO bank, our policy of 20 vacation days per year is still very generous: http://bit.ly/1qAYG51. 4. Now, bear with me as I’m going to give you a little tough love: MINDBODY is looking for leaders who will step up and help make this company great without hesitation. If you see a process improvement, let your manager know! Do you see anything that needs critical change that could help us better do business and improve our process? Book a 1:1 with your manager to talk about it! These are great topics to bring up in your next quarterly check in, and you’ll be sure to get some extra bonus points for being a catalyst for change. We need you to make things happen for us. Maybe that starts with scheduling your recess breaks and making sure to go get a massage when you are starting to feel stressed. We give our employees full autonomy with managing their schedules and achieving balance. We work hard to play hard!
      5.0
      Aug 18, 2014

      Job at Mindbody

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome Work/Life Balance and great people to be around. Love working here and enjoy going to work each and every day!

      Cons

      Small town, but still a lot of things to do.

      2.0
      Aug 11, 2014

      Fun workplace; Terrible pay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's an awesome company to work for. Generally young professionals. Plenty of recreational activities to do around the office (ping pong, Foosball, basketball) on your breaks. Also, $65 a month for wellness (massages, haircuts, yoga, etc...!) The CEO is friendly and a presence around the office, and the SLO area is hard to beat as far as a location.

      Cons

      Their payscales are insanely off. If you are applying, do some research about the average pay for your position, and then dock 40% off of it and that's what MINDBODY will pay. Its absolutely ridiculous. Most people don't mind because they love working here and all that core value BS. If you don't make a commission (which is everyone besides sales department), you are affected by this. It's MINDBLOWING how they seem to think the pay is fair for some of the positions (like my own, especially).

      avatar
      Mindbody Response
      11y
      Thank you for your feedback! One thing we love about Glassdoor is the transparency they offer for pay scales and salaries. We welcome you to check out the salaries posted on our account and do some research for a position similar to yours. I think you will be happy to find that we are competitive with businesses in our area. We also hire at all levels, which means there is plenty of room to grow if you are starting in a more entry level position. We love to promote from within! May I suggest having a one-on-one with your manager about pay? We don’t want you to feel like you can’t have this conversation; the door is truly open for you to walk through and start a discussion with your supervisor. In the meantime, there are many opportunities available: cross-training, job enrichment, completing an Individual Development Plan (course designed to help our people meet their professional goals). I suggest taking advantage of some of these opportunities so you are prepared to take that next step!
      Viewing 1192 - 1194 of 1,296 Reviews
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      ReviewsMindbody reviews

      Glassdoor has 1,352 Mindbody reviews submitted anonymously by Mindbody employees. Read employee reviews and ratings on Glassdoor to decide if Mindbody is right for you.