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      Miro

      Engaged Employer

      Miro reviews

      3.6

      61% would recommend to a friend

      (615 total reviews)
      avatar

      Andrey Khusid

      67% approve of CEO

      45% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.5

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Miro has an employee rating of 3.6 out of 5 stars, based on 615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Miro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      615 reviews
      2.0
      Mar 30, 2023

      Poor accountability in leadership breads fearful and toxic culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Brilliant product. The best in class for visual collaboration and the product team continues to release innovative updates for it. Most people are excellent. You will work with some of the smartest and most compassionate individuals around, and there is a desire amongst most of the team to collaborate. You'll have amazing opportunities to put your skills to use, regardless of job function, and chances to help the company build and iterate.

      Cons

      The majority of the leadership team appears to have zero clue how to run their teams, or how to get the most out of their employees. Exec Team are MIA most of the time, no introspection from C-Level members on why certain aspects of the company are going downhill or why objectives aren't being met. Middle managers show no accountability and flip issues around back onto employees instead of trying to better working conditions. Transparency has been diminishing over time, to the point of cliquey groups being formed, and preferential treatment being given to some employees. Most people are fearful of additional layoffs (the first round of layoffs were treated extremely poorly) and are now looking for new jobs. No attempts to stem the flow of diverse hires leaving the business because of an increasingly toxic culture toward minority communities. Internal promotion is a joke.

      avatar
      Miro Response
      3y
      Thanks for taking the time to share your feedback about your experience with us. We really appreciate your positive comments about our product and the amazing people you had the chance to work with. It means a lot to us that you recognized our team's collaboration and the opportunities provided to contribute to the company's growth and innovation. We also want to thank you for your feedback on management and leadership. We want you to know that we're committed to making positive changes within our organization. We're actively reviewing the feedback and taking steps to improve the effectiveness of our leaders. Iteration lies in the core of our culture and we're constantly listening and finding ways to enhance our processes, including how our leaders support and set up our team members for success. Creating an inclusive and supportive workplace where everyone can thrive is really important to us. We understand that there's still work to be done, and we're fully committed to making ongoing improvements in these areas to make Miro an even better place for everyone. Again, thanks for sharing your experiences, and we wish you the very best in everything you do! The Miro team
      1.0
      Mar 29, 2023

      The definition of overpromise and under deliver

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - I was a fan of the product before joining, and was pleasantly surprised by how easy it was to find new use cases for things beyond project planning, like weekly team meetings, visualizing data and reporting and in general adding a bit of personality to otherwise dull spreadsheets - Pretty decent benefits and competitive salaries in the Netherlands - Compassionate and kind team members across the business

      Cons

      - Much of the leadership team has only worked at Miro, or very few jobs in addition to their Miro experience. This can be an asset when it comes to understanding the product and historical context, but also shows in how decisions are made, as title and power are often leveraged instead of strategy (which is somewhat ironic given that the company places so much emphasis on having as much of a flat hierarchy as possible) - The decision to do layoffs seemed like an afterthought, or merely copying the tech industry writ large instead of some sort of requirement to keep business moving - There is much work to be done to make Miro a safe environment for underrepresented and marginalized employees. Leadership team is not bought in, and even though a number of customers want to see the needle moved on DEI-related matters, Miro instead only offers lip service and emphasizes "neutrality" instead of actually acknowledging structural issues that trickle down from the tippy top. This is further highlighted by the number of underrepresented leaders who have left the company of their own accord, many before the layoffs even happened

      avatar
      Miro Response
      3y
      Thank you for sharing your honest feedback with us. We appreciate your positive remarks about the versatility of our product, competitive salaries, and the compassionate team members at Miro. Your insights on areas for improvement are highly valued. We take your comments about creating a safe and inclusive environment seriously. Our goal is to create an environment where all Mironeers can thrive and contribute their best work, and we recognize that we have more work to do to achieve this goal. Diversity and inclusion are essential values for us, and we are dedicated to continually improving in these areas to make Miro a better place for everyone. We apologize if the decision to conduct layoffs appeared abrupt or lacked clarity. We understand the importance of timely and empathetic communication during periods of change, and we are determined to enhance our practices in this area. Thank you again for your feedback. Your perspectives contribute to our ongoing growth and improvement. The Miro team
      1.0
      Mar 26, 2023

      pathetic leaderships

      Pre-sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      only the product is good.

      Cons

      Everything is worst. Leadership leadership has no proper experience, knowledge, or empathy ability. if something goes bad, leadership blames you not oneself. No respect from team members. Culture Not good, not okay. Compensation Unrealistic targets and very very stingy on the compensation Benefits & Perks Nearly no perks and benefits Career Growth I can't find any career growth in Miro

      avatar
      Miro Response
      2y
      Hello! Thank you for your feedback. We appreciate your honesty and want you to know that we take your concerns seriously. At Miro, we are committed to creating a supportive and empowered environment for our Mironeers. We understand that there is still room for improvement in this area, and we are actively addressing the issues raised. To ensure that our managers are equipped to support their teams effectively, we are in the process of implementing management training programs. These programs will provide our managers with the necessary skills and knowledge to better support their teams and create a positive work environment. Thank you for sharing your thoughts. Your feedback is invaluable as we work towards creating a supportive and growth-oriented environment at Miro. If you have any additional suggestions or concerns, please feel free to reach out to us directly. The Miro team
      Viewing 280 - 282 of 615 Reviews
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      Glassdoor has 714 Miro reviews submitted anonymously by Miro employees. Read employee reviews and ratings on Glassdoor to decide if Miro is right for you.