Moen reviews

3.2

49% would recommend to a friend

(311 total reviews)

Cheri Phyfer

60% approve of CEO

38% positive business outlook

Moen has an employee rating of 3.2 out of 5 stars, based on 311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Moen employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

311 reviews
1.0
Sep 20, 2023

What’s it like to work here ?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growth opportunities in the role

Cons

Uncertainty, changing management, work-life balance is non existent

3.0
Sep 14, 2023
Recommend
CEO approval
Business Outlook

Pros

-Offers fully remote positions -Daily tasks are typically low stress and easy to learn -Most customers who call in are friendly/appreciative -Steady scheduling mon-fri -Major holidays off -Health/dental insurance -Achievable/currently improving call time expectations

Cons

-Working off the clock is often encouraged/expected for smaller tasks -No sick time/COVID leave (cannot be covered with vacation time as all vacation must be planned min 2 months in advance) -Poor/very little career development opportunities -Revolving call requirements (changes almost monthly and 80% of the time your unaware of the change until after you've been reprimanded for the newly decided mistake). -Outdated training (lots of learning as you go) -Promotion opportunities are only available IF you are eligible AND pass a quiz offered twice a year (helps protect against favoritism/personal recommendations but also stunts growth for those who have surpassed expectations early) -Products will realese and no one will be trained on them until a customer calls in with an issue regarding the product (learning as you go pt. 2 yay!) -Prior experience is not considered during promotions/hiring wages (pro and con depending on your current skill level) -Company wide communications are handed down through the telephone game (each supervisor will give you a slightly different version of it depending on how they feel/interpret the messaging) -Communication with HR is hard to come by at all. More often than not super vague/contradictory.

Viewing 58 - 60 of 311 Reviews

Glassdoor has 359 Moen reviews submitted anonymously by Moen employees. Read employee reviews and ratings on Glassdoor to decide if Moen is right for you.