Molly Maid reviews

2.8

34% would recommend to a friend

(412 total reviews)
avatar

Michael Silva-Nash

100% approve of CEO

33% positive business outlook

Molly Maid has an employee rating of 2.8 out of 5 stars, based on 412 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Molly Maid employee rating is 25% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

412 reviews
1.0
Feb 26, 2025

Franchise Ownership

Recommend
CEO approval
Business Outlook

Pros

Branding is a plus if customers are aware of the service in your area.

Cons

Cons are MANY. I believe 7 franchises opened on Long Island and in Queens over a 3 year period and all went out of business. Why? Poor recommendations from the home office like blowing your capital on advertising the first few years and Inaccurate financial projections. Zero assistance in managing recruitment shortages for maids. Encouragement from a home office slickster to constantly expand when they knew that's a recipe for disaster. Three franchises did so and crashed and burned. Of course, money goes directly in their pocket when you pay to expand. When you encounter issues, they fail to mention someone had those EXACT issues before. Legally, they don't have to mention that owner because it's past the three year disclosure period. So instead, they watch you rot on the vine with no suggestions aside from hiring refugees. Like that would work in million dollar homes! I would be very wary of this franchise system. Oh, and you won't see profit as they predict. Workers comp and commercial insurance are killers. It's a grind, not a business.

Viewing 25 - 27 of 412 Reviews

Glassdoor has 435 Molly Maid reviews submitted anonymously by Molly Maid employees. Read employee reviews and ratings on Glassdoor to decide if Molly Maid is right for you.