Leadership is awful, making false promises over and over again. The CEO is terrible, and he sold all of us out. Pay raises and promotions have been frozen for 2 years now. We lost workers and weren't able to backhire, so the rest of us had to take on extra responsibilities with no extra pay. Stretched thin is an enormous understatement. We were working 8 or 9 big clients at a time, working from 7am to 11pm almost every day with NO EXTRA PAY. We were explicitly promised, in writing, bonuses, raises, and promotions over a year ago, and then leadership broke those promises. They kept stalling and we eventually came to the conclusion that we're not getting anything. So all the best people at XX that made the place special left.
I want to add some detail here too. Our team was making a 400% profit and they refused to pay us any more after making the explicit promises. The salaries were far below industry standards and we were all working much higher jobs than our official titles. My direct manager told me I was doing Senior Manager level work for over a year, and I was still getting paid close to a coordinator's salary. I was dealing with multi million dollar accounts, almost by myself. Media.Monks and XX leadership should be ashamed.
