Morningstar reviews

Thank you for your feedback. I'm sorry you are encountering frustrations, I appreciate your perspective and will keep it in mind as we march forward. Big change can be hard. We are building a modern marketing organization in support of our forward-looking view and I'm proud of what the team has accomplished so far. As you astutely point out, you work with decent people and it’s a steady place. You can talk to those people about what you see going on - talk to your colleagues, your managers, to HR, to me. We are here to help you be successful and resolve the business problems you uncover. Our core values are steady too - “Great People: Every person here matters and contributes to our success”. I want you to be a part of that success so you can help Morningstar better serve investors. We are in this transformation together. Rob Pinkerton - CMO

Thank you for taking the time to share your feedback with us, we always appreciate it and use employee reviews to guide our company. It sounds like you are disappointed with your experience and I’d like to help. To start, I’d like to take a moment to address some inaccuracies about how we are managing our response to COVID-19 and compensating employees fairly. First, we have not cut any health or retirement benefits, nor have we had any redundancies globally. COVID-19 has created a lot of change over the past year, such as moving a global workforce to remote working and constantly adapting to uncertainty in today’s tumultuous political and economic climate. But despite these challenges, Morningstar has acted with clear intent to weather the storm by keeping our people connected through regular updates, providing resources and support, and maintaining our workforce when many other organizations have been forced to make tough decisions around layoffs. In fact, we’ve seen the highest level of satisfaction across the organization ever with more than 80% of our people expressing satisfaction with Morningstar. It’s upsetting to read that you feel we’ve been deceptive in anyway, as that is never our intent. Clear and consistent communication is why we’ve established weekly global townhalls, emailed Covid updates and an information hub. We have made strategic acquisitions as part of our business strategy, but this has not and never will affect the benefits we offer our people. We continue to take a long-term view and look to protect our business and our people during this difficult time. We hope you will reach out to our team or your manager to discuss your feedback as we want to support you on your journey at Morningstar.