Does Mr Rooter Plumbing pay their employees well?

According to anonymously submitted Glassdoor reviews, Mr Rooter Plumbing employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Mr Rooter Plumbing. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Mr Rooter Plumbing?

35% of Mr Rooter Plumbing employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mr Rooter Plumbing 2.5 out of 5 for work life balance, 2.5 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Mr Rooter Plumbing?

Plumber (14) , Customer Service Representative (9) , Journeyman Plumber (8) , Technician (8) , Customer Service Representative (CSR) (6) , Dispatcher (4) , Apprentice (3) , Drain Technician (3) , Plumbing Apprentice (3) , Plumbing Technician (3) , Service Technician (3) , Customer Service (2) , Drain Tech (2) , Laborer (2) , Office Manager (2)

What are the pros of working at Mr Rooter Plumbing according to real employee reviews?

"Great work place ,good pay" ((in 7 reviews)); "The benefits are good." ((in 6 reviews)); "good money when there is work." ((in 5 reviews)); "great people to work with" ((in 5 reviews)); "The owner genuinely cares about his employees." ((in 3 reviews))

What are the cons of working at Mr Rooter Plumbing according to real employee reviews?

"Poor management" ((in 9 reviews)); "Pushed into sales, limited hours if slow" ((in 3 reviews)); "Communication isn't the best here" ((in 3 reviews)); "Long hours get old after awhile" ((in 3 reviews)); "They expect you to work and work and work and then they are skeptical about time off and demand at least 2 months notice on paid or unpaid vacations." ((in 2 reviews))

What are the top reviewed Mr Rooter Plumbing locations?

Schaumburg , Camp Verde , Virginia Beach , Williamsburg , Poughkeepsie , Mesa , Fort Smith , Memphis , Frederick , Seattle , Roswell , Elk Grove Village , Fridley , Atlantic City , Buena , Freehold , Boise , Peoria , Waterville , Tucson , Mount Pleasant , Burlington , Winston-Salem , El Paso , San Antonio , Memphis , Muncie , Cleveland , Blacklick , Columbus

Mr Rooter Plumbing reviews

3.0

35% would recommend to a friend

(148 total reviews)

Brandy Waugh

Not enough data to show CEO approval

26% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Mr Rooter Plumbing has an employee rating of 3.0 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mr Rooter Plumbing employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

148 reviews

5.0

Jul 21, 2021

Oakland is a great franchise

Journeyman plumber

Recommend

CEO approval

Business Outlook

Pros

Mr. Rooter Oakland is a family-owned franchise, so you get to know all your co-workers and there's a really good sense of cameraderie. Spencer is a great boss to work for, and he really makes an effort to understand the needs of all his employees and his customers. The benefits are great and the hours are reasonable.

Cons

On-call work can sometimes be miserable, no way around that. Also bear in mind this review only applies to the Oakland franchise. All Mr. Rooter franchises are independently owned and operated so your local franchise might be way different.

1.0

May 4, 2021

A Hot Mess

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There are no pros to this company

Cons

They exploit you to perform extra work for no additional benefits, provide absolutely no leadership, do not have a comprehensive training program, do not provide feedback, do not provide job descriptions, do not perform annual reviews, pretty much leave you to figure it out on your own with no clear description of what their expectations are and no follow through and no support, get mad when you try to clarify what your expectations are and then create a hostile work environment that they expect you to thrive in.

5.0

Mar 27, 2021

Good

Apprentice

Recommend

CEO approval

Business Outlook

Pros

Great company to work for

Cons

Have to be busy to make money

Viewing 82 - 84 of 148 Reviews

Jobs at Mr Rooter Plumbing

Customer Service Representative

Customer Service Representative