Mud Bay reviews

2.7

31% would recommend to a friend

(214 total reviews)
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Marisa Wulff

19% approve of CEO

24% positive business outlook

Mud Bay has an employee rating of 2.7 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mud Bay employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

214 reviews
4.0
Jan 24, 2024

Good People with Good Heart, Top Leadership Needs Improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company values, training, internal promotion opportunities, employee autonomy to make judgement calls, individual teams often feel like family - they hire good people and value inclusion

Cons

Poor company communication, slow and unrealistic exec level planning and decision making results in frequent need to pivot and being slow to accomplish company goals and promises, the combination of these plus high turnover has led to poor company culture in the last 4 years

5.0
Jan 16, 2024

Amazing company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture, discount, pay, team AND WORK LIFE BALANCE!

Cons

A lot of the longtime muddies are ungrateful. Lots of store to store drama. Muddies are very sensitive.

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Mud Bay Response
1y
Thank you for taking the time to review. We agree that our team culture is a huge pro of working at Mud Bay! It is great to hear that your work life balance has continued throughout your time as a Muddy.
1.0
Jan 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Some good coworkers and good dogs

Cons

Everything other than coworkers and dogs is a trash fire, sometimes literally because of the homeless people smoking outside the stores in the more dicey areas. Management is not functional, the customer interactions are a lot like therapy sessions and you won’t be making enough money to save or develop any transferable skills. Don’t believe your manager when they dangle the carrot of promotion - it won’t happen.

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Mud Bay Response
1y
We are sorry to hear that you did not enjoy your time with Mud Bay. Safety is of high concern to us, and we are always working diligently with local law enforcement as well as our Safety Manager and Store Operations team to address any incidents that may impact our teams or customers. Whenever a new position is opened, we reserve the opening for internal Muddies for a minimum of 3 days to ensure our current team members get those opportunities before external candidates are considered. We recommend talking with your Store Manager and/or District Manager when you are interested in a promotion so they can work with each person individually on their career progression. If you need further assistance outside of your Store Manager or District Manager, please reach out to HR@MudBay.com.
Viewing 52 - 54 of 214 Reviews

Glassdoor has 216 Mud Bay reviews submitted anonymously by Mud Bay employees. Read employee reviews and ratings on Glassdoor to decide if Mud Bay is right for you.