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      Mud Bay

      Engaged Employer

      Mud Bay reviews

      2.7

      31% would recommend to a friend

      (214 total reviews)
      avatar

      Marisa Wulff

      19% approve of CEO

      24% positive business outlook

      Ratings by category

      3.0

      Diversity & inclusion

      2.7

      Compensation and benefits

      2.5

      Culture & values

      2.4

      Work/Life balance

      2.2

      Career opportunities

      1.9

      Senior management

      Mud Bay has an employee rating of 2.7 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mud Bay employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      214 reviews
      2.0
      Feb 2, 2023

      Started with great ideals, completely corrupt in execution

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked in part-time staff and admin roles and as a full time store staff muddy over my time with the company. Only pros these days: -Staff discount -Nicely done stores in terms of physical structure, for the most part

      Cons

      Mud Bay was started with wonderful ideals to be one of the best companies in the world, to treat it’s employees with an above and beyond level of care and respect, and to set an example for other companies to follow. Sadly they have thrown their ethics out the window in favor of control and money. Major cons: -managers that don’t listen to staff, take no constructive criticism, and can never be wrong -HR that used to care is now run be a former employee of a major chain corporation and it shows. There is no respect for the individual and no attempts to actually rectify problems but rather to sweep them under the rug and punish those that speak out. -hugely punitive policies have been implemented in regards to attendance, so-called “coaching”, and anyone that has an opinion that challenges the company leaders to do better. -the best people in the company at all levels have steadily been forced out or are opting to leave. -understaffing across the board in store locations while pushing staff to do more and be more attentive to customers. -a company culture so averse to conflict that they fail to resolve anything.

      avatar
      Mud Bay Response
      3y
      Thank you for taking the time to share your opinions. We are sorry to hear that your experiences with Mud Bay fell short of your expectations. We strive to provide the best possible Mud Bay Experience (MBX) to our customers, our business partners, and our coworkers. Our Human Resources team is committed to ensuring all Muddies are treated fairly and with dignity and respect. All allegations of misconduct, harassment or discrimination are taken seriously, investigated and action is taken upon the results of the findings of the investigation. If there is a performance discussion or separation of another Muddy as the result of an investigation, HR will not share that with anyone except the supervisor to ensure respect for all individuals. Our attendance policy was created in conjunction with our operational leaders to balance the need to maintain stores that are open and available to support our loyal customers, with the needs of individual Muddies. Mud Bay continues to offer great pay and benefits to Muddies at all levels. We are committed to maintaining workplaces that are professional, allow for growth and are fun. We invite you to reach out to our HR team to share your personal experiences at hr@mudbay.com.
      1.0
      Feb 1, 2023

      Racist Company and CEOs

      Pt staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discount on pet food and supplies

      Cons

      The CEOs are both extremely racist and not open to feedback.

      avatar
      Mud Bay Response
      2y
      We are sorry to hear that your experience with Mud Bay did not meet your expectations. We take allegations of racism very seriously. Please reach out to HR@mudbay.com to discuss your experience.
      5.0
      Jan 13, 2023

      Amazing

      Shift leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Caring company. Very good pay.

      Cons

      it is still a retail job.

      avatar
      Mud Bay Response
      2y
      Thank you for sharing your feedback; it is wonderful to hear that you had an amazing time as a leader at Mud Bay. It is important to us that our Muddies feel cared for and well-compensated.
      Viewing 82 - 84 of 214 Reviews
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      ReviewsMud Bay reviews

      Glassdoor has 216 Mud Bay reviews submitted anonymously by Mud Bay employees. Read employee reviews and ratings on Glassdoor to decide if Mud Bay is right for you.