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      Mud Bay

      Engaged Employer

      Mud Bay reviews

      2.7

      31% would recommend to a friend

      (214 total reviews)
      avatar

      Marisa Wulff

      19% approve of CEO

      24% positive business outlook

      Ratings by demographic groups

      Mud Bay has an employee rating of 2.7 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mud Bay employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      214 reviews
      1.0
      Dec 11, 2021

      The discounts are nice

      Store staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pets and customers Were the best thing.

      Cons

      Everything else. Coworkers and management were horrible and they allowed bullying and said bad things in front of customers.

      5.0
      Dec 8, 2021

      My favorite job yet

      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company culture, benefits, expectations, and flexible scheduling. Amazing education opportunities, and management that is very invested in your growth and development as an individual and as part of the team. They’re big on humility, and actually follow through with a company wide open door policy. As an entry level employee, I’ve reached out to multiple department heads and the CEO, Lars, on several occasions, and I always hear back from them. Interactions are super genuine and non hierarchical. Company-wide bonus of .50/hour worked in Q1-2 when we had a better first half of the year than expected, they prioritize employee investment.

      Cons

      They love to make big plans and changes, but don’t always have their sh*t together to make it happen. HR is really slow, and very small for a company this size.

      3.0
      Dec 1, 2021

      Great staff but needs to invest in its workers

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fellow staff members are a joy to work with, things generally feel fun, supportive, and cooperative. They really make the job worthwhile. Positive interactions with owners and pets can be really rewarding, feels good to make a difference in their lives and share your knowledge. Management is slightly more lax than other retailers, will make accommodations, and leads show they want to help you succeed.

      Cons

      Underpaid for the work and expertise that is needed. Not only do you have the challenges of a typical retail job (which are underpaid as-is) but need to learn in-depth knowledge on pet nutrition, health, and behavior as well as a huge catalogue of different foods and products. This knowledge base is extremely valuable and employers should be paying more to keep well-educated staff on board. On the corporate side there is a lot of emphasis on expansion instead of investment in existing stores and staff. Occupational hazard of poorly behaved dogs which although rare can be very stressful.

      Viewing 118 - 120 of 214 Reviews
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      ReviewsMud Bay reviews

      Glassdoor has 216 Mud Bay reviews submitted anonymously by Mud Bay employees. Read employee reviews and ratings on Glassdoor to decide if Mud Bay is right for you.