Mud Bay reviews

2.7

31% would recommend to a friend

(214 total reviews)
avatar

Marisa Wulff

19% approve of CEO

24% positive business outlook

Mud Bay has an employee rating of 2.7 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mud Bay employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

214 reviews
2.0
Mar 20, 2025

Not Worth it

Recommend
CEO approval
Business Outlook

Pros

Great discount- 40% off everything which is great My co-workers were great at my specific location I enjoyed working there in the beginning, but went downhill fast

Cons

Upper management is awful, specifically, the DM named John. They don't care about lower-level employees at all. If you want a full-time position you will have to do split shifts. They understaff the stores and often expect people to run the store on their own. They have made employees open and close locations that are in dangerous areas. This is a company who only cares about sales, nothing else even though they claim to care about their customers and employees.

5.0
Mar 15, 2025
Recommend
CEO approval
Business Outlook

Pros

If you care for animals, this is a great place to work to be within the pet community Great pet training in addition to practicing exceptional customer service Awesome community feeling, feels like a family within the company Chalk ART!

Cons

none to name really, over all great place to work

1.0
Mar 7, 2025

Went from great to terrible

Recommend
CEO approval
Business Outlook

Pros

Customers and pets. That's it.

Cons

Out of touch ELT. Terrible implementation of new policies. Stopped paying a living wage

Viewing 136 - 138 of 214 Reviews

Glassdoor has 216 Mud Bay reviews submitted anonymously by Mud Bay employees. Read employee reviews and ratings on Glassdoor to decide if Mud Bay is right for you.