Does Mud Bay pay their employees well?

According to anonymously submitted Glassdoor reviews, Mud Bay employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Mud Bay. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Mud Bay?

31% of Mud Bay employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mud Bay 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Mud Bay?

Store Staff (24) , Store Lead (19) , Retail Sales Associate (10) , Store Manager (10) , Muddy (7) , Sales Associate (7) , Assistant Manager (6) , Team Lead (6) , Manager (5) , Shift Lead (5) , 4th Key (4) , Store Associate (4) , Lead (3) , Store Staff Member (3) , Assistant Store Manager (2)

What are the pros of working at Mud Bay according to real employee reviews?

"Good friends and coworkers." ((in 20 reviews)); "Most of the people are great and getting to pet all the dogs." ((in 17 reviews)); "Educational training on how to care for our furry friends, alongside quality products for them as well." ((in 7 reviews)); "Great Team and feels like Family.. with everyone all the way to the top!" ((in 7 reviews)); "There are abundant opportunities to participate in the larger work of building the company." ((in 5 reviews))

What are the cons of working at Mud Bay according to real employee reviews?

"Pay is low for the work you do" ((in 16 reviews)); "District managers are really bad at their jobs." ((in 9 reviews)); "No work life balance at all" ((in 8 reviews)); "Poor management and poor communication of company goals." ((in 8 reviews)); "If you have a bad manager, you will have the worst time of your life." ((in 7 reviews))

What are employees saying about Mud Bay layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mud Bay layoffs and their outlook for job security at Mud Bay in 2026.

What are the top reviewed Mud Bay locations?

Seattle , Portland , Olympia , Beaverton , Tumwater , Bellevue , Puyallup , Renton , University Place , Lacey , Tacoma , Lake Oswego , Salem , New York , Silverdale , East Olympia , Vancouver , Kirkland , Mercer Island , Mill Creek , Mukilteo , Redmond , Sammamish , Bend , Oregon City , Tualatin , Fife , Fairwood , West Seattle

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Mud Bay

Mud Bay reviews

2.7

31% would recommend to a friend

(214 total reviews)

Marisa Wulff

19% approve of CEO

24% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.7

Compensation and benefits

2.5

Culture & values

2.4

Work/Life balance

2.2

Career opportunities

1.9

Senior management

Mud Bay has an employee rating of 2.7 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mud Bay employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

214 reviews

1.0

May 8, 2021

Great discount

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly and exciting for new hires. Great discount. Lots of education

Cons

Not so great for long employees that have been with the company 5 or more years. Pay is less than decent for what the company expects us to do.

5.0

May 3, 2021

Fantastic Work Environment

Store staff

Recommend

CEO approval

Business Outlook

Pros

Friendly co-workers Incredibly collaborative environment Largely respectful clientele base Get to pet a dog every day!

Cons

Occasional problem customer Hard work at understaffed stores

3.0

Apr 30, 2021

Enjoyable Job, But Not What It Used To Be

Store lead

Recommend

CEO approval

Business Outlook

Pros

- Bringing pets to work - Seeing ALL the dogs (and occasional cats) all day - Talking and learning about products and nutrition - Depending on the store, work environments can be laid back and casual - Some freedom to merch sections of store however you and your team think would work best for your location - Compared to other retail, stores and leadership are understanding of individual needs when it comes to calling in sick, emergencies, etc.

Cons

- Very high workload compared to pay - As you move up in the company the pay:workload disparity gets larger - Takes a painfully long time to let go of people that are toxic to workplace environment/just not cut out for the job - Not enough communication from the home office/executive team - Expectations do not always align with workplace values, especially in busier stores

Viewing 145 - 147 of 214 Reviews

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