Pretty good as far as retail gigs go, but not somewhere to stay long or go higher
Pros
Fun to interact with customers' pets, *most* customers are really nice, employee discounts, employee training is fun and good quality. Lots of really good and kind people work here
Cons
This company sets very great goals but really falls short of where it likes to say it is. Advancement in the company is very inconsistent at best because leadership is inconsistent. The standards for who actually gets promoted are not clear despite that there are lots of systems in place that could be used. There is a lot of leniency to inconsistent employees. Somehow in each store I worked at it seems that not only do consistent employees pick up the slack but they pick up the blame for inconsistency. This was an issue pre-COVID as well but the response with how people are scheduled only made this harder. I wanted to be here for better work life balance and I thought this was the retail job that would do it... I guess not. I wanted to move up but how I see people above me get treated and pushed out scares me, so it wasn't worth the time and effort I put in. If you want to work here, great, because there are some good things, but don't plan to stay really long.