Is MuleSoft a good company to work for?

MuleSoft has an overall rating of 3.9 out of 5, based on over 679 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 54% of employees would recommend working at MuleSoft to a friend and 42% have a positive outlook for the business. The best reviews about MuleSoft have been left by employees working as Account Development Executive , Account Development Representative and Account Executive .

Does MuleSoft pay their employees well?

According to anonymously submitted Glassdoor reviews, MuleSoft employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at MuleSoft. This rating has been stable over the past 12 months.

How satisfied are employees working at MuleSoft?

54% of MuleSoft employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MuleSoft 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at MuleSoft?

Account Development Representative (65) , Account Executive (56) , Account Development Executive (30) , Sales (21) , Software Engineer (15) , Senior Software Engineer (14) , Enterprise Account Executive (11) , Business Development Representative (BDR) (9) , Customer Success Manager (9) , Account Development (8) , Solution Engineer (8) , Customer Success (5) , Senior Account Executive (5) , Solutions Architect (5) , Strategic Account Executive (5)

What are the pros of working at MuleSoft according to real employee reviews?

"lots of great people still within the company; truly some of the most talented I've worked with in my career" ((in 85 reviews)); "The culture is great and fun" ((in 83 reviews)); "Benefits are great and the pay is on pace with others in the market." ((in 36 reviews)); "Great team to work with." ((in 24 reviews)); "Management and leadership with the marketing organization is great!" ((in 19 reviews))

What are the cons of working at MuleSoft according to real employee reviews?

"Literally no work life balance" ((in 18 reviews)); "Long hours and commute into SF" ((in 12 reviews)); "My manager always asked if I needed anything, but being brand new to the role I didn't know what I didn't know." ((in 11 reviews)); "Lack of diversity in the workplace." ((in 4 reviews)); "life balance can be difficult because even as an ADR you're still carrying a quota." ((in 3 reviews))

What are employees saying about MuleSoft layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MuleSoft layoffs and their outlook for job security at MuleSoft in 2026.

What MuleSoft locations have received the highest employee ratings?

Atlanta , Chicago , Alpharetta , San Francisco , New York

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MuleSoft

Part of Salesforce

MuleSoft reviews

3.9

54% would recommend to a friend

(588 total reviews)

Brent Hayward

77% approve of CEO

42% positive business outlook

Ratings by category

4.5

Compensation and benefits

4.0

Diversity & inclusion

3.8

Career opportunities

3.6

Culture & values

3.5

Work/Life balance

3.3

Senior management

MuleSoft has an employee rating of 3.9 out of 5 stars, based on 588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

588 reviews

3.0

Oct 11, 2017

only a small portion of reps are hitting their numbers

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great company that has a great point of view on integration and has great sales training/methodology

Cons

they have over-hired across regions and the territories are thin

MuleSoft Response

I am sorry for your experience and view on thin territories. Myself, our President, your RVP, and everyone in leadership are one Slack message or email away, and I would welcome the opportunity for your candid feedback so that we can work together to solve any issues you are having. While the great majority of our account executives are hitting quota with the territories they are assigned, we continue to look at how territories can be aligned for maximum account executive success. Ensuring the success of front line sellers is critical to any business, and we are constantly assessing anything that we can do to improve that success. I hope you will connect with me soon so we can address any issues.

5.0

Nov 19, 2016

Professional and personal growth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This is what it feels like to be driving and riding a rocketship. You will be surrounded by some of the thoughtful, intelligent professionals you will ever encounter. Everyone raises the bar for each other. The pace is intense and you will be constantly challenged. The leadership is exceptional and brings the best out of people. One thing is sure: you will grow professionally and personally from working here.

Cons

This place is not for everybody, and not for the faint of heart. You need to be in the right mindset and be able to keep up. You'll need some serious time management skills and be able to think on your feet. Process / infrastructure is perpetually catching up with the business, so be prepared to drive every detail yourself in order to get something done (e.g. closing a deal, introducing a new product or hiring someone).

MuleSoft Response

Thanks for your review! I share your perspective on the immense challenge and rewards. Keep up the good work!

5.0

Feb 2, 2016

Great people & very interesting work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very fast paced and never a boring day at MuleSoft. The people are amazing on both a professional and personal level. The SF office is a fun place and the location is awesome. The talent of the organization gives the office a heightened atmosphere where everyone needs to be on their game.

Cons

We are growing very quickly and a day here can feel like a week other places. The growing pains can be challenging, but it is standard pains for a start up growing at this pace.

Viewing 58 - 60 of 588 Reviews

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