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Musician's Friend

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Musician's Friend reviews

2.7

35% would recommend to a friend

(115 total reviews)

Greg Trojan

34% approve of CEO

28% positive business outlook

Musician's Friend has an employee rating of 2.7 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Musician's Friend employee rating is 30% below average for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

115 reviews
4.0
Apr 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Management is always helpful and want to help you meet all your goals, pay is great

Cons

They combined sales and customer service into one department, which makes it hard to meet goals.

1.0
Mar 2, 2017
Recommend
CEO approval
Business Outlook

Pros

"Share some of the best reasons to work at Musicians Friend" Hmmm...This is a tough one, besides the employee discount, I can't think of any reasons to work for this company.

Cons

This one is much easier! After working there for what seems like an eternity I'm finally free of the shackles of Musicians Friend! I couldn't be happier. -Only 1 guaranteed day off with your other day being dependent on "Business Needs". -Management is a joke. They are super friendly to your face but on the back end will do whatever it takes to build a case and get you terminated. Also, you have to sign an arbitration agreement so you have no leg to stand on if something happens. They can literally terminate you whenever they want and have zero repercussions. -Management is not upfront...at all. They will go behind your back and build a case against you and because of that arbitration agreement that can just say "Bye, bye" -Being the front line (CSR/TSR) is even worse! They no longer have different departments you'll just be an "order taker". Just a number in their system and easily replaced with some other wide eyed and bushy tailed high schooler. -This company is going downhill quickly. I don't see them withstanding the new e-commerce business model when companies like Samash have actual knowledgeable sales people. -Managers and Directors are not on the same page. Very high school atmosphere. -Way to many options in UT to work at this place. Please don't waste your time here like I did. This job had potential but that hasn't been the case anymore. You're just part of a bigger business who's trying to make up for poor choices and a revolving door of CEO's.

Viewing 31 - 33 of 115 Reviews

Glassdoor has 117 Musician's Friend reviews submitted anonymously by Musician's Friend employees. Read employee reviews and ratings on Glassdoor to decide if Musician's Friend is right for you.