Does Musician's Friend pay their employees well?

According to anonymously submitted Glassdoor reviews, Musician's Friend employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Musician's Friend. This rating has been stable over the past 12 months.

How satisfied are employees working at Musician's Friend?

35% of Musician's Friend employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Musician's Friend 2.7 out of 5 for work life balance, 2.9 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Musician's Friend?

Customer Service Representative (8) , Gear Advisor (7) , Sales Representative (4) , Customer Service (3) , Team Lead (2) , Team Leader (2) , Telephone Sales Representative (2)

What are the pros of working at Musician's Friend according to real employee reviews?

"Lots of great people to work with and there's a jam room to play instruments on during breaks!" ((in 15 reviews)); "The hours, pay, benefits, and crew were awesome for a beginner warehouse." ((in 4 reviews))

What are the cons of working at Musician's Friend according to real employee reviews?

"Management have no idea on whats going on." ((in 17 reviews)); "Upper management cares only for themselves and talent is interchangeable and unvalued." ((in 7 reviews)); "The pay is awful." ((in 5 reviews)); "Limited training" ((in 4 reviews)); "Team commission bonuses are almost never received by any supervisor, as the metric is near impossible to reach across the entire team." ((in 4 reviews))

What are the top reviewed Musician's Friend locations?

Draper , Kansas City , Indianapolis , Medford , Salt Lake City , Westlake Village , South Jordan , Independence , New York , Nashville , Holladay

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Musician's Friend

Musician's Friend reviews

2.7

35% would recommend to a friend

(115 total reviews)

Greg Trojan

34% approve of CEO

28% positive business outlook

Ratings by category

3.8

Diversity & inclusion

2.9

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

2.5

Career opportunities

Musician's Friend has an employee rating of 2.7 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Musician's Friend employee rating is 30% below average for employers within the Retail & Wholesale industry (3.9 stars).

Ratings by demographic groups

Gender

Veteran status

Reviews by job title

115 reviews

4.0

Feb 27, 2019

Great!

Gear advisor

Recommend

CEO approval

Business Outlook

Pros

You get to talk about great products

Cons

Slow parts of the year

1.0

Feb 11, 2019

Sucked

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Barely any. Sometimes commission is nice, but only the times of year when we got a lot of people calling to actually buy

Cons

Endless micromanagement. Unrealistic sales goals.

2.0

Dec 26, 2018

It was great... at first

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Meet new people Direct Management can be pretty chill Okay discount Good benefits If you are a musician, then customers will easily warm up to you.

Cons

New policies suck No set desks anymore. Made me take everything home. Secret shoppers are a joke, you’ll get written up for failing to make a sale with them. (Should happen if said employee were to fail the call with the secret shopper frequently.) It is hard to move up in the company If you have a write-up for the slightest thing, they make it hard on you to get a different position within the company, or even get full time for that matter.

Viewing 19 - 21 of 115 Reviews

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