NAPA Auto Parts reviews

3.4

48% would recommend to a friend

(1,902 total reviews)

Will Stengel

47% approve of CEO

38% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,902 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Apr 8, 2026

Okay

Recommend
CEO approval
Business Outlook

Pros

Decent pay. Decent store staff. Good systems

Cons

Poor management. Not enough recources, micromanged

3.0
Mar 6, 2026

A company playing catch up

Recommend
CEO approval
Business Outlook

Pros

Friendly people, above average benefits.

Cons

Corporate culture and technology are 15 years behind the rest of the country. No individual incentives or goals, so there is little reward for your own hard work. There is an aggressive transition plan, but it will be a bumpy few years.

Viewing 13 - 15 of 1,902 Reviews

Glassdoor has 1,959 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.