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NAPA Auto Parts

Engaged Employer

NAPA Auto Parts reviews

3.4

50% would recommend to a friend

(1,904 total reviews)

Will Stengel

44% approve of CEO

40% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
4.0
May 1, 2016

dispatcher

Dispatcher
Recommend
CEO approval
Business Outlook

Pros

challenging, rewarding, fun,,upgrading available, safe

Cons

lack of coherent communication between front and back of store

5.0
Apr 29, 2016

Employee

Human resources manager
Recommend
CEO approval
Business Outlook

Pros

I have been employed by NAPA Auto Parts for 39 years. NAPA is an family oriented company and I highly recommend.

Cons

Sometimes we hour long hours.

4.0
Apr 28, 2016

Store Manager

Branch manager
Recommend
CEO approval
Business Outlook

Pros

Decent Pay. Good atmosphere. I liked the amount of support the company gives to help you succeed. They give clear and constant communication. The location I was at was not open late like competitors.

Cons

The retail aspect of the business is tough. Customers are always asking to match prices etc. There is no margin for error in relation to the process of getting the customer taken care of.

Viewing 1570 - 1572 of 1,904 Reviews
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ReviewsNAPA Auto Parts reviews

Glassdoor has 1,961 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.