NAPA Auto Parts reviews

3.4

50% would recommend to a friend

(1,904 total reviews)

Will Stengel

44% approve of CEO

40% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Feb 20, 2016

Counterperson

Recommend
CEO approval
Business Outlook

Pros

The people are the best, a great team spirit.

Cons

Sales management and outside sales people could have been HR and Accounting people in their previous job with the company for years and lack rich sales or rainmaking skills needed to compete against aggressive competition.

3.0
Feb 5, 2016

Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bosses let you work independantly. Not mucromanaged. Your Ideas matter and are listened to.

Cons

Long work hours sometimes. Gender diversity within management ranks needs improvement.

avatar
NAPA Auto Parts Response
10y
Thank you so much for taking the time to leave us feedback. We are working very hard to attract talent that come to us with diverse backgrounds. While having parts expertise is important, we also want to make sure that we are hiring people who may not have the auto background, but have a passion for people, service, and have the willingness to learn the rest. We cant teach passion, but we can teach the automotive skills that they need through our great training and people. We are working very hard to strike that balance at NAPA! Thank you very much for leaving your very helpful feedback and for being a part of our NAPA family. .
Viewing 1609 - 1611 of 1,904 Reviews

Glassdoor has 1,961 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.