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      NAPA Auto Parts

      Engaged Employer

      NAPA Auto Parts reviews

      3.4

      50% would recommend to a friend

      (1,903 total reviews)

      Will Stengel

      44% approve of CEO

      40% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Sep 2, 2015

      Great work environment

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome Owners, great Coworkers, online system, quality of parts, flexibility of hours, paid time off, ability to advance, time outside the store.

      Cons

      Pay isn't very high but it is manageable, overtime makes up for it. Can be hectic at times, sometimes a little overwhelming. Nothing too bad though.

      avatar
      NAPA Auto Parts Response
      10y
      Thank you for taking the time to leave a review about your great employment experience with NAPA. We appreciate your advice to us and will continue to strive to make NAPA a great place to work and also improve in the areas that we need to. We do work hard and we do value our employees. Thank you again for sharing your experience!
      3.0
      Aug 29, 2015

      Frustrating Contradictions

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive pay, great supplier support, continued training, room for advancement. District & operations managers promoted from within which means they're always willing to pitch-in to help because they've been in your position and respect what you do.

      Cons

      Corporate can't stop talking about the importance of customer service but won't allow proper staffing levels in the store to achieve it. Store managers spend 85% of their time as a counter person instead of being allowed to manage the store. This takes focus away from important tasks such as (but not limited to) being able to cultivate employees, visit wholesale customers, be available to support counter staff, find ways to better manage P&L, organize promotions, & investigate inventory discrepancies.

      1.0
      Aug 26, 2015

      Dispatcher

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers were very knowledgeable. Learned a lot about cars. Generally nice atmosphere. Moved up from within the company. Discounted auto parts.

      Cons

      Upper management did not seem interested in meeting any of the employees at my certain store. Very judgmental higher ups.

      Viewing 1669 - 1671 of 1,903 Reviews
      Related searches: NAPA Auto Parts jobs | NAPA Auto Parts salaries | NAPA Auto Parts benefits | NAPA Auto Parts interviews
      ReviewsNAPA Auto Parts reviews

      Glassdoor has 1,960 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.