NAPA Auto Parts reviews

3.4

48% would recommend to a friend

(1,903 total reviews)

Will Stengel

47% approve of CEO

38% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jan 4, 2022

Great place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Outside view Meet new people

Cons

Some heavy parts but nothing crazy.

2.0
Dec 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Casual, Flexible enviornment. Great Co workers. Straightforward and easy to learn inventory and POS system. excellent work-life balance, completely reasonable schedule. Most customers & calls are easy for even a novice parts person to handle.

Cons

Absolutely no feedback from owner. No opportunity to course correct if something is done wrong. Little to no training either. Related to training, almost nonexistant discussion about rules or company policy either. Employees are expected to know what to do and not upon day 1. You never know when you've done wrong until someone is grilling you out. Had to learn much of the systems and routines either by being thrown to the wolves. or by observation of other employees. Some of which had conflicting methods with the owner's wishes. but as stated, Owner never answered when asked, or wasn't available. Also got a strong impression that there is disgruntled attitude among the staff towards the owner. Owner Nonchalant attitude about paperwork being in order in regards to employee payment. I didnt, and still haven't recieved pay stubs for my first two pay periods.

Viewing 1834 - 1836 of 1,903 Reviews

Glassdoor has 1,960 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.