NAPA Auto Parts reviews

3.4

48% would recommend to a friend

(1,902 total reviews)

Will Stengel

47% approve of CEO

38% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,902 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jan 16, 2026

CSR

Recommend
CEO approval
Business Outlook

Pros

Not micro managed and on your own during the day. Set your day and customer visits how you want.

Cons

Not a great bonus structure, only based off 150 accounts and you can only change those 2x a year. Lack of communication from upper management to the field.

5.0
Jan 15, 2026

Manger

Recommend
CEO approval
Business Outlook

Pros

Private jobber owned napa auto

Cons

No recognition fight for pay

5.0
Jan 6, 2026

Great employer!

Recommend
CEO approval
Business Outlook

Pros

Great work environment, enjoy working as a team.

Cons

Need more staffing, the teams keep up with customer needs. But there is more people needed.

Viewing 19 - 21 of 1,902 Reviews

Glassdoor has 1,959 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.