Does NCD pay their employees well?

According to anonymously submitted Glassdoor reviews, NCD employees rate their compensation and benefits as 4.6 out of 5. Find out more about salaries and benefits at NCD. This rating has been stable over the past 12 months.

How satisfied are employees working at NCD?

97% of NCD employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NCD 4.8 out of 5 for work life balance, 4.8 for culture and values and 4.8 for career opportunities.

What are the top reviewed jobs at NCD?

Member Care Advisor (22) , Account Executive (3) , Account Manager (3) , Advisor (3) , Agent Support Coordinator (3) , Member Care Agent (3) , Onboarding Specialist (3) , Agent Support (2) , Customer Service Advisor (2) , Customer Service Representative (2) , Member Advisor (2) , Operations (2) , Senior Advisor (2)

What are the pros of working at NCD according to real employee reviews?

"Everyone is always willing to help." ((in 6 reviews)); "Awesome training ( No sink or swim here!" ((in 6 reviews)); "The company actually cares about their employees and members." ((in 6 reviews)); "Friendly people." ((in 6 reviews)); "Offer many opportunities to move up within the company" ((in 5 reviews))

What are the top reviewed NCD locations?

Dallas , McAllen , New York , Houston , Scottsdale , Louisville , Clayton , Raleigh , Rocky Mount , Brownsville , Irving , Memphis

NCD reviews

4.8

97% would recommend to a friend

(88 total reviews)

Sam Melamed

98% approve of CEO

95% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NCD has an employee rating of 4.8 out of 5 stars, based on 88 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NCD employee rating is 33% above average for employers within the Insurance industry (3.6 stars).

Reviews by job title

88 reviews

5.0

Jul 9, 2025

Honestly the best place I've worked!

Member care advisor

Recommend

CEO approval

Business Outlook

Pros

Work from home. Awesome training process. Great growth opportunities. Friendly staff and management. Always feeling supported as an employee.

Cons

Calls can be stressful at times and there is a learning curve to processes, but that is the case in any customer service role (and support is always available here).

5.0

Jul 9, 2025

Great Place to Feel Valued and Supported at Work

Member care advisor

Recommend

CEO approval

Business Outlook

Pros

Great environment that encourages success and focuses on individual growth. Feedback is provided and delivered respectfully, Training and job tools are top tier and useful. Company continually works towards improvement in all aspects of the business. Friendly and welcoming environment, with supervisory staff that is supportive and trustworthy,

Cons

No cons to express at this time

4.0

Jul 7, 2025

Overall great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great opportunity for advancement, work culture is nice. feedback is encouraged

Cons

none currently at this time

Viewing 13 - 15 of 88 Reviews

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Jobs at NCD

Customer Care Advisor

Customer Care Advisor

Customer Care Advisor

Customer Care Advisor

Customer Care Advisor

NCD

NCD reviews

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Honestly the best place I've worked!

Great Place to Feel Valued and Supported at Work

Overall great company

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