Is NFP a good company to work for?

NFP has an overall rating of 3.6 out of 5, based on over 748 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 64% of employees would recommend working at NFP to a friend and 61% have a positive outlook for the business. The best reviews about NFP have been left by employees working as Intern , Vice President and Account Executive .

Does NFP pay their employees well?

According to anonymously submitted Glassdoor reviews, NFP employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at NFP. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at NFP?

64% of NFP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NFP 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (36) , Intern (18) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Senior Account Manager (10) , Consultant (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 58 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 54 reviews)); "Benefits and pay is good" ((in 45 reviews)); "Work life balance is good" ((in 23 reviews)); "Strong leadership moving the company into the future." ((in 16 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 38 reviews)); "Low pay and I did not like how they handled the pay increase conversation." ((in 19 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 11 reviews)); "average salary." ((in 10 reviews)); "There could be better communication between departments" ((in 10 reviews))

What are employees saying about NFP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NFP layoffs and their outlook for job security at NFP in 2026.

What are the top reviewed NFP locations?

New York , Austin , Chicago , Charlotte , Boston , Bethesda , Plainview , Norwell , Phoenix , Lehi , Warrington , Aliso Viejo , Los Angeles , San Francisco , San Jose , Atlanta , Plymouth , White Plains , Mesa , Burlington , Philadelphia , Charleston , Morristown , Albany , Tucson , Detroit , Dallas , Saint Johnsbury , Indianapolis , Cleveland

NFP reviews

3.6

64% would recommend to a friend

(646 total reviews)

Douglas W. Hammond

66% approve of CEO

61% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Culture & values

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

NFP has an employee rating of 3.6 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

1.0

Oct 8, 2020

Shady Corporate Culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

There is always something new to learn. You're coworkers are awesome.

Cons

Horrible corporate culture. Your talents WILL be exploited. The turnover rate is HIGH, which means the team is constantly taking on more work. No matter how much work you take on, don't expect a raise. You will be offered opportunities to "learn and grow" but will never receive a higher salary, even if your job title changes. This is the revolving door of NFP. Every coworker at my location who quit had experienced this exact process. The HR is centralized, and their focus is to protect the company NOT you. Case and point is the copied and pasted responses on all the negative reviews of NFP on glassdoor. Don't work here.

NFP Response

5y

Thank you for taking the time to review NFP on Glassdoor. We agree we've got awesome employees and try to encourage all of us to grow and learn each day. We're disappointed to read of your experience working here as we pride ourselves on our PeopleFirst culture. COVID-19 has brought challenges to the business and we’ve worked hard to support our employees during this time. With over 300 offices across the U.S., Canada and the U.K., we do have a dedicated team of HR Business Partners who support all of our 5,700 employees. It can be difficult to resolve issues employees are experiencing without understanding where they work. I personally would welcome the opportunity to understand your concerns and experience with HR support if you’re comfortable reaching out to me. -Mary Steed, Chief People Officer

3.0

Oct 8, 2020

Great Co-Workers - Poor Corporate Communication

Frontend developer

Recommend

CEO approval

Business Outlook

Pros

Staff is talented, fun, and hardworking.

Cons

Salaries are not very competitive. Communication from executive level about company status during COVID-19 was deceptively positive, neglecting forthcoming layoffs and cancellations of previously approved raises and promotions.

NFP Response

5y

Thank you for bringing this to our attention. We're sorry to hear you feel NFP’s communication about the company status during COVID-19 wasn't forthright. These are unusual circumstances and NFP tried its best to deliver communication accurately and timely to our employees. We recognize that we may not be perfect, but we respect the value of our relationship with our employees and are open to their feedback. Having said this, we always encourage our employees to speak to their respective Business Leader, HR Business Partner or emailing us at humanresources [at] nfp [dot] com.

3.0

Oct 7, 2020

Low Pay

Client manager

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, fun atmosphere to work in

Cons

A pig in lipstick, little expertise or strategy from higher ups. Culture is not high performing or engaging.

NFP Response

5y

Thanks for taking the time to provide a review. NFP values feedback and we would welcome the opportunity to get additional information. Please contact us at humanresources [at] nfp [dot] com so we can better understand your concerns. - Mary Steed, Chief People Officer

Viewing 406 - 408 of 646 Reviews

Jobs at NFP

Account Manager - Transportation

Administrative Assistant (Hybrid)

Life Insurance Case Design Analyst

Client Service Representative

Benefits Analyst I (Hybrid)

NFP

NFP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Shady Corporate Culture

Great Co-Workers - Poor Corporate Communication

Low Pay

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