Is NFP a good company to work for?

NFP has an overall rating of 3.6 out of 5, based on over 748 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 64% of employees would recommend working at NFP to a friend and 61% have a positive outlook for the business. The best reviews about NFP have been left by employees working as Intern , Vice President and Account Executive .

Does NFP pay their employees well?

According to anonymously submitted Glassdoor reviews, NFP employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at NFP. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at NFP?

64% of NFP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NFP 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (36) , Intern (18) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Senior Account Manager (10) , Consultant (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 60 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 55 reviews)); "Benefits and pay is good" ((in 45 reviews)); "Leadership is excellent at managing the growth while ensuring employees stay focused on providing our clients top notch service." ((in 17 reviews)); "Coworkers can be great" ((in 15 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 37 reviews)); "Low pay and I did not like how they handled the pay increase conversation." ((in 23 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 12 reviews)); "NFP in NYC is very cliquey, including upper management." ((in 10 reviews)); "average salary." ((in 10 reviews))

What are employees saying about NFP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NFP layoffs and their outlook for job security at NFP in 2026.

What are the top reviewed NFP locations?

New York , Austin , Chicago , Charlotte , Boston , Bethesda , Plainview , Norwell , Phoenix , Lehi , Warrington , Aliso Viejo , Los Angeles , San Francisco , San Jose , Atlanta , Plymouth , White Plains , Mesa , Burlington , Philadelphia , Charleston , Morristown , Albany , Tucson , Detroit , Dallas , Saint Johnsbury , Indianapolis , Cleveland

NFP reviews

3.6

64% would recommend to a friend

(646 total reviews)

Douglas W. Hammond

66% approve of CEO

61% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Culture & values

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

NFP has an employee rating of 3.6 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

5.0

Feb 2, 2019

Advisor/consultant employee benefits

Advisor/consultant

Recommend

CEO approval

Business Outlook

Pros

I have been with the company for over 10 years and am extremely happy. I am exceeding all my goals and the team of people I work with are the reason why. From the person that sits at the front desk to the people that manage the company everyone is client focused and ready to jump in and help. That is very rare in our industry. Bottom line - The people that work here are the best of the best, they are extremely knowledgeable and client oriented. NFP gives them what they need and lets them do their job. Employees enjoy a tremendous amount of flexibility and autonomy and are paid dry well. Our sales team is one of best in the industry.

Cons

The employee benefits business isn’t easy. Clients are more demanding as they are faced with more challenges. They expect us to be an extension of their team. Sometimes we have a hard time recruiting and training new people (mainly due to our industry) . We need to figure it out though. NFP doesn’t use technology to automate tasks and needs to innovate more quickly. Newer employees need to be taught how important clients are and have the same commitment to customer service as the longer tenured team members do. Don’t hire people that don’t share the same culture or passion to serve clients needs.

NFP Response

7y

We have fantastic Technology, Integration and Innovation teams working hard to find the right solutions to drive and support our business and clients. Thank you for the feedback and for your personal dedication to making NFP a great place to work. It really is appreciated!

4.0

Jan 24, 2019

Benefit Analyst (Group Force)

Benefits analyst

Recommend

CEO approval

Business Outlook

Pros

Group Force has a good environment with great staff. Hump Day snacks

Cons

Inconsistent workload that changes from month to month Inconsitencies between teams on how certain processes are completed.

2.0

Jan 11, 2019

Executive Assistant

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

The attempt at actually having fun.

Cons

Not enough work to do - leads to grueling hours. Your employment status will depend on if your boss likes you. My first boss; nice guy all good. New boss; lacking in confidence and ability.

Viewing 466 - 468 of 646 Reviews

Jobs at NFP

Administrative Assistant (Hybrid)

Client Service Representative

Benefits Coordinator (Hybrid)

HRIS & Reporting Specialist (Remote)

NFP

NFP reviews

Ratings by category

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Reviews by job title

Advisor/consultant employee benefits

Benefit Analyst (Group Force)

Executive Assistant

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