Is NFP a good company to work for?

NFP has an overall rating of 3.7 out of 5, based on over 747 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 66% of employees would recommend working at NFP to a friend and 63% have a positive outlook for the business. The best reviews about NFP have been left by employees working as Intern , Vice President and Account Executive .

Does NFP pay their employees well?

According to anonymously submitted Glassdoor reviews, NFP employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at NFP. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at NFP?

66% of NFP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NFP 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (36) , Intern (17) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Senior Account Manager (10) , Consultant (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 62 reviews)); "Benefits and pay is good" ((in 52 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 52 reviews)); "Work life balance is good" ((in 23 reviews)); "Team leaders are extremely supportive and other support teams are great to work alongside." ((in 20 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 39 reviews)); "Low pay and I did not like how they handled the pay increase conversation." ((in 20 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 10 reviews)); "average salary." ((in 10 reviews)); "There could be better communication between departments" ((in 10 reviews))

What are employees saying about NFP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NFP layoffs and their outlook for job security at NFP in 2026.

What NFP locations have received the highest employee ratings?

Chicago , Bethesda , Boston , Charlotte , Austin , Norwell , New York , Plainview

NFP reviews

3.7

66% would recommend to a friend

(646 total reviews)

Douglas W. Hammond

71% approve of CEO

63% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.5

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

NFP has an employee rating of 3.7 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

3.0

May 1, 2025

Good

Coordinator

Recommend

CEO approval

Business Outlook

Pros

Schedule was excellent, offices were based on your location for easier commute, and the pay and benefits was decent, most people were amazing to get along with, very diverse in any department and work equipment provided was great.

Cons

Depending on your team lead will determine your employment! unfortunately my team lead did not make me feel valued, had zero patience and understanding, does not like to review other options and does not give second chances. Terminated immediately with no cause and refused to respond to my questions.

3.0

Apr 30, 2025

Unacceptable culture

Senior account coordinator

Recommend

CEO approval

Business Outlook

Pros

NFP has all around been a great company to work for. The benefits and flexibility are so specific to each individual and it’s a low call volume position. NFP is a company that truly values and appreciates its employees!

Cons

Vauge list of duties for my position caused a huge discrepancy in what's expected of me and by who, and the allowance of micromanaging arrogant staff resulted in bad work culture especially in office

2.0

Apr 25, 2025

Not great

Client services manager

Recommend

CEO approval

Business Outlook

Pros

Friendly team and management. Well known in the industry.

Cons

Low pay, no raises, compliance heavily, lack of transparency.

Viewing 46 - 48 of 646 Reviews

Jobs at NFP

Administrative Assistant (Hybrid)

Client Service Representative

Client Service Representative

COBRA & Direct Billing Support Specialist (Remote)

COBRA & Direct Billing Support Specialist (Remote)

NFP

NFP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good

Unacceptable culture

Not great

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