Is NFP a good company to work for?

NFP has an overall rating of 3.7 out of 5, based on over 747 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 66% of employees would recommend working at NFP to a friend and 63% have a positive outlook for the business. The best reviews about NFP have been left by employees working as Intern , Vice President and Account Executive .

Does NFP pay their employees well?

According to anonymously submitted Glassdoor reviews, NFP employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at NFP. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at NFP?

66% of NFP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NFP 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (36) , Intern (17) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Senior Account Manager (10) , Consultant (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 60 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 57 reviews)); "Benefits and pay is good" ((in 49 reviews)); "Work life balance is good" ((in 28 reviews)); "Coworkers can be great" ((in 16 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 43 reviews)); "Low pay and I did not like how they handled the pay increase conversation." ((in 22 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 12 reviews)); "average salary." ((in 11 reviews)); "NFP in NYC is very cliquey, including upper management." ((in 10 reviews))

What are employees saying about NFP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NFP layoffs and their outlook for job security at NFP in 2026.

What NFP locations have received the highest employee ratings?

Chicago , Bethesda , Boston , Charlotte , Austin , Norwell , New York , Plainview

NFP reviews

3.7

66% would recommend to a friend

(646 total reviews)

Douglas W. Hammond

71% approve of CEO

63% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.5

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

NFP has an employee rating of 3.7 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

3.0

Jul 6, 2015

Good Place To Learn

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Generally good attention to clients. Good employee benefits. Smart, experienced account management team leaders.

Cons

Long hours during renewal season. Some managers are subject matter experts, but not experienced leading teams.

NFP Response

10y

You're right, we are putting in Leadership Development Programs and should see a marked improvement. Finding balance throughout the year in all phases of our lives is something we strive for and support at NFP. We rely on each of our team members to exceed expectations for our clients. Through our PeopleFirst Development Programs we are working to provide leadership and management training, as well as tools our employees can use to take control of their careers. Employees can learn more by going to the PeopleFirst Portal or emailing pfpadmin@nfp.com. Thank you for your feedback.

4.0

Jun 30, 2015

Exciting time to be part of this evolving company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Go private transaction under relatively new CEO has created lots of change and growth opportunity. The company is actively working to align office across the country into one lean, mean consulting machine and this is creating significant mobility for employees both upward or into new offices or fields. Senior leadership is pretty accessible and transparent. Core values and culture are also evolving positively and are being well communicated. Brand recognition continues to be a challenge, but there appears to be an effort underway to change that. The ability for the company to grow rapidly seems dependent on growing awareness of who we are, what we do and what our strengths are. Most of the long tenured employees that are highly engaged seem very satisfied and happy to see the changes taking place. They recognize opportunities and have an eye to the future.

Cons

Some people can't handle the pace of change and are opting out, creating significant employee turnover. And with new people joining at all levels, there are sometimes unclear expectations of what should be the focus at the individual, team or corporate level. This especially seems to be true of new management who often join from bigger, more mature organizations where resources, both human and otherwise, weren't as lean. People are hired to "get things done", but the downstream impacts aren't well considered.

NFP Response

10y

Thanks for your feedback. We take our employees’ success personally. We appreciate your input and we’ll use this information to help us improve as a great place to work. It is feedback like this that encouraged us to create our PF councils. Thanks again!

5.0

Jun 29, 2015

Awesome Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work environment and helping team

Cons

nothing much to share

Viewing 604 - 606 of 646 Reviews

Jobs at NFP

Administrative Assistant (Hybrid)

Client Service Representative

Client Service Representative

COBRA & Direct Billing Support Specialist (Remote)

COBRA & Direct Billing Support Specialist (Remote)

NFP

NFP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Place To Learn

Exciting time to be part of this evolving company!

Awesome Company

Jobs at NFP

NFP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

NFP reviews FAQs

Jobs at NFP