Is NFP a good company to work for?

NFP has an overall rating of 3.7 out of 5, based on over 747 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 66% of employees would recommend working at NFP to a friend and 63% have a positive outlook for the business. The best reviews about NFP have been left by employees working as Intern , Vice President and Account Executive .

Does NFP pay their employees well?

According to anonymously submitted Glassdoor reviews, NFP employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at NFP. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at NFP?

66% of NFP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NFP 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (36) , Intern (17) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Consultant (9) , Senior Account Manager (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 58 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 55 reviews)); "Benefits and pay is good" ((in 43 reviews)); "Some on the team are great people." ((in 20 reviews)); "Friendly coworkers make things somewhat tolerable" ((in 14 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 34 reviews)); "Low pay and I did not like how they handled the pay increase conversation." ((in 22 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 12 reviews)); "average salary." ((in 11 reviews)); "There could be better communication between departments" ((in 10 reviews))

What are employees saying about NFP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NFP layoffs and their outlook for job security at NFP in 2026.

What NFP locations have received the highest employee ratings?

Chicago , Bethesda , Boston , Charlotte , Austin , Norwell , New York , Plainview

NFP reviews

3.7

66% would recommend to a friend

(646 total reviews)

Douglas W. Hammond

71% approve of CEO

63% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.5

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

NFP has an employee rating of 3.7 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

2.0

Sep 9, 2013

Flexible but severely underpaid

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Okay benefits. Management is good depending on what department you work in. Co-workers are great from my experience

Cons

Pay- they severely under pay you! I mean - 15/20K less than national average for the amount of work. Work load in way to high. Not able to work overtime to meet the unrealistic expectations. Don't want to invest in their employees growth and development. Cover your back - while everyone is nice, they will throw you under the bus in a heart beat!!!

2.0

Jun 18, 2013

Unprofessional working environment. Poor company culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free pizza on Fridays Decent benefits

Cons

Unprofessional office environment, especially members of the HR staff that use inappropriate language in the open for all to hear.

1.0

May 5, 2013

Work here if you have no other option

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Well, at least you get paid for showing up.

Cons

Unfortunately, the company has not developed an identity. it is all about delivering short-term results. For all the talk about a customer centric culture and team work, the company is actually centered around individual relationships, not a sustained culture of success. Employees are a utility and little is done to engage them as part of the broader picture.

Viewing 634 - 636 of 646 Reviews

Jobs at NFP

Administrative Assistant (Hybrid)

Client Service Representative

Client Service Representative

COBRA & Direct Billing Support Specialist (Remote)

COBRA & Direct Billing Support Specialist (Remote)

NFP

NFP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Flexible but severely underpaid

Unprofessional working environment. Poor company culture

Work here if you have no other option

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