NFP reviews

3.7

66% would recommend to a friend

(646 total reviews)
avatar

Douglas W. Hammond

71% approve of CEO

63% positive business outlook

NFP has an employee rating of 3.7 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

646 reviews
5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

- Incredibly supportive team - Team leads care about our growth and development - Lots of opportunities for advancement

Cons

- Sometimes there is a lack of clarity about the exact responsibilities of the role; jobs that other teams should be handling can fall to account servicing staff

3.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice Team Members always willing to help.

Cons

Pay rate is low and dont expect a guaranteed bonus.

1.0
Mar 9, 2026

Going down hill.

Recommend
CEO approval
Business Outlook

Pros

I cannot bring myself to put one pro.

Cons

Way underpaid. Overworked. Clear favouritism towards certain employees. Bring salaries upto a 2026 standard. Anonymous employee satisfaction surveys are needed. Its clear that staff are all in the same boat.

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NFP Response
3mo
This is hard feedback, thank you for the providing it to us. We review comments like these, and the input helps us in our efforts to be better. We want to encourage our employees and teammates to engage with their Manager or Leader and know they can always speak with their HR partner directly to discuss and address any specific issues or concerns. -Gemma Saunders, Group Operations Director, Europe
Viewing 7 - 9 of 646 Reviews

Glassdoor has 747 NFP reviews submitted anonymously by NFP employees. Read employee reviews and ratings on Glassdoor to decide if NFP is right for you.