Is NFP a good company to work for?

NFP has an overall rating of 3.6 out of 5, based on over 748 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 64% of employees would recommend working at NFP to a friend and 61% have a positive outlook for the business. The best reviews about NFP have been left by employees working as Intern , Vice President and Account Executive .

Does NFP pay their employees well?

According to anonymously submitted Glassdoor reviews, NFP employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at NFP. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at NFP?

64% of NFP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NFP 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (35) , Intern (18) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Senior Account Manager (10) , Consultant (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 64 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 54 reviews)); "Benefits and pay is good" ((in 52 reviews)); "Work life balance is good" ((in 25 reviews)); "Good pay and community with everyone" ((in 21 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 39 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 11 reviews)); "average salary." ((in 10 reviews)); "There could be better communication between departments" ((in 10 reviews)); "NFP in NYC is very cliquey, including upper management." ((in 9 reviews))

What are employees saying about NFP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NFP layoffs and their outlook for job security at NFP in 2026.

What are the top reviewed NFP locations?

Austin , New York , Chicago , Charlotte , Boston , Bethesda , Plainview , Norwell , Phoenix , Lehi , Warrington , Aliso Viejo , Los Angeles , San Francisco , San Jose , Atlanta , Plymouth , White Plains , Mesa , Burlington , Philadelphia , Charleston , Morristown , Albany , Tucson , Detroit , Dallas , Saint Johnsbury , Indianapolis , Cleveland

NFP reviews

3.6

64% would recommend to a friend

(646 total reviews)

Douglas W. Hammond

66% approve of CEO

61% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Culture & values

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

NFP has an employee rating of 3.6 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

1.0

Dec 15, 2022

Worst company ever/discrimination

Implementation specialist

Recommend

CEO approval

Business Outlook

Pros

None. No training, learn everything yourself. Terrible supervisor. Every employee under her has quit from her terrible management and gaslighting. She will make you feel like nothing you do is right. Poor salary.

Cons

Everything. Benefits are sub par. Work culture is cliquey and they bad mouth other colleagues shamelessly. Supervisor will take credit for the work you do and make you feel worthless and then tell you that you are not fulfilling your role when you constantly ask for more work and offering to be helpful. Will belittle you and try to make you look bad. Bad salary.

NFP Response

3y

As part of our PeopleFirst culture, we definitely strive to create a better, more positive experience for our employees than what you described. This includes high-quality health and welfare benefits for our 7,000+ employees and their families. There is always room to improve and your comments will help us refine our employee experience. We always encourage team members to engage with their Managers, Leaders or HR Business Partners to discuss any potential enhancements or issues. We do not tolerate discrimination of any kind, so please contact me directly if you would like to discuss anything further. –Mary Steed, Chief People Officer

3.0

Dec 2, 2022

Just Ok

Account manager

Recommend

CEO approval

Business Outlook

Pros

Work from home and being able to work independently.

Cons

No organization within Specialty departments along with a lack of service model enforcement.

1.0

Dec 1, 2022

Management are bullies

Analyst

Recommend

CEO approval

Business Outlook

Pros

Decent compensations and benefits ...

Cons

They invest in leadership development and then do opposite. Management are bullies, they are not accommodating and try to get rid of you when you stand up for yourself. New recruits quickly leave once they realize the environment isn't improving. Very few former employees dare to complain to HR and even then nothing changes.

NFP Response

3y

Bullying is never ok, and we expect employees to report it when it happens. If you feel you can't speak to your Manager or HR Business Partner about a situation, please utilize NFP's hotline at 855-296-9085 or visit www.nfp.alertline.com. Both are 100% anonymous and confidential. All reports are reviewed carefully and issues are investigated thoroughly. We work hard to create an environment where all employees feel safe, supported and respected, and we know there is always opportunity to be better. I would like to discuss your concerns and if you’re comfortable doing so I welcome you to contact me directly. Thank you. -Mary Steed, Chief People Officer

Viewing 205 - 207 of 646 Reviews

Jobs at NFP

Account Manager - Transportation

Life Insurance Case Design Analyst

Administrative Assistant (Hybrid)

Client Service Representative

Insurance Data Processor

NFP

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Worst company ever/discrimination

Just Ok

Management are bullies

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