NRC Health reviews

3.4

52% would recommend to a friend

(292 total reviews)
avatar

Trent Green

88% approve of CEO

44% positive business outlook

NRC Health has an employee rating of 3.4 out of 5 stars, based on 292 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NRC Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

292 reviews
2.0
Apr 22, 2013

Technical

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

These are highly specific to my personal experience: - Flexible hours without micro management - Good benefits - Minimal travel requirements - Trust and autonomy - Understanding and approachable upper management - A dedicated core staff

Cons

- Dominated by an under-qualified, opportunistic sales force with a leadership mentality bent on short-term gain (median age, approx 25 years) - Product backed by an equally under-qualified and over-worked service staff (median age, approx 25 years) - Board leadership with near-complete lack of understanding of (or interest in) a longer-term strategy to grow the company organically via the basic concepts of good managers (Board median age greater than 64 years) - A repeated tendency for rapid, short-term growth-by-acquisition followed by long-term "disease" in in terms of associate and client retention. - Extremely over-worked, under-experienced, and unaccountable middle management made up of "promotees" from scant offerings supplied by the remains of the non-management workforce. - Extreme lack of institutional knowledge caused by continued turnover, loss of veteran associates, and failure to respect the power of training and documentation. - Severe lack of communication at all levels and almost no accountability of upper management. - Near-complete lack of upper-management follow through on the employee-engagement program ... zero budget allocated to employee-committee-proposed 2012 action items - Lack of budget towards infrastructure in favor of largely unnecessary travel expenditures and grossly liberal board/executive payouts ... a very cheap date.

3.0
Feb 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Fun Place to work, lively group of coworkers, drink beers every friday in office, get to do a lot of traveling

Cons

senior and junior management are not very good to employees. Take a long time for management to get back to you. The hiring process was about 3 or 4 months

2.0
Nov 15, 2012
Recommend
CEO approval
Business Outlook

Pros

- Flexible schedules when reasonable (unless they are actively trying to manage you out) - Opportunities to have a stable job by being the only person who knows the horrible code base (too valuable to fire or promote) - Free beer on Fridays - Most employees are nice people who want to do the right thing. This was actually a great thing. I'd work with almost any of them outside the context of NRC. I clearly wasn't working directly with the 'bad apples'. - Aware they have problems (but can't stick with any solution plan long enough to see its fruit) - Relatively junior employees with ambition may have opportunities to take on senior-level tasks due to the high turn-over among senior engineers. The opportunities for responsibility could offset the career risks of working with the outdated technology for the right kind of person. - They "manage out" people who don't fit. This is usually a good thing for those people. Perhaps not so good for the company. Time will tell.

Cons

- Acquired a great company that 'did Agile right'', fired 1/3rd of the employees immediately during a recession to look better to public investors, and gradually managed most of the remaining acquired talent out over the next two years. I tend to think that big actions like this tell you a lot about a company's overall values. I know NRC is a business, but there are businesses with differnt philosophies out there. - Switched to waterfall life-cycle mid-product cycle from Agile (think minimal Agile documentation, no risk assessment because the plan for risk was iterative development, mid-development switch - with lots of blame on employees when things went wrong) - and on multiple projects at the same time. - Blames employees rather than situations, even when management or budgets set employees up for failure; demoralizes employees so they don't feel safe talking about these problems to those who can do anything and end up gossiping instead - Pressure on upper- and mid-management gets passed on to employees and management is almost forced to find scapegoats for failures; many of the good managers who don't pass on the pressure quit or "leave to spend more time with family" - Old technology and out-of-date business practices put technical employees at risk of career stagnation. If you work here too long, there is a real risk that you may damage your hire-ability due to the lack of opportunity to work with new technologies. - You really need a stash of money set aside in case you need to quit your job or in case you get fired, so you have the guts to say and do the right thing; or, you need amazing political acumen so you can CYA at all times. - Really weird, old-fashioned ideas about 'loyalty to the company', with no 'loyalty to the employee' in return. We were told not to say things like, "If an engineer moves on to a different company" to explain why we needed documentation, readable code, etc. - instead, we should use the "hit by a bus" example. Despite the high turnover, the company still liked us to pretend that the main reason people would be leaving was death. - I had health problems that improved dramatically within days after I quit working here. Working the long hours and caring about the job enough to let it affect my health was my choice, but I prefer to work at a company where I can care about my job without getting sick. - I was able to get 4 higher-paying offers with better benefits and more flexibility within two weeks of posting my resume on Dice, all within 10 blocks of the Seattle office. There's just too many other opportunities in Seattle for mid-to-senior level employees, with the hot start-up scene here. NRC could be a reasonable choice for a junior developer with a lot of ambition who can self-start well and can handle politics gracefully. Such a person could pick up a lot really fast by being prepared to take over when more senior devs get managed out, and then quit after 2 to 3 years to work somewhere better with a lot of relatively senior experience.

Viewing 286 - 288 of 292 Reviews

Glassdoor has 311 NRC Health reviews submitted anonymously by NRC Health employees. Read employee reviews and ratings on Glassdoor to decide if NRC Health is right for you.