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NTN Buzztime reviews

2.9

41% would recommend to a friend

(74 total reviews)
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Allen Wolff

62% approve of CEO

33% positive business outlook

NTN Buzztime has an employee rating of 2.9 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NTN Buzztime employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

74 reviews
4.0
Apr 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Over the last 10 years, Buzztime has been pillaged by a dysfunctional board of directors that ran their cronies through the C suite every few years. About 4 years ago the current Chairman, Jeff Berg, started buying stock on the open market. He's consolidated his ownership to about 25%, remade the board out of serious executives, and capitalized the company to a level it hasn't seen in decades. After his first two CEO's didn't make it (for different reasons), he took it upon himself to sit in the seat until he figured it out. He's keeping the interim-next to his CEO title because he's self-aware enough to know he's not the right person for the job permanently, but he's also accountable enough to do the job until he finds the right person. He's also humble enough never to say any of this himself. Jeff has also taken a page from Jeff Bezos (like him or not) and is telling investors and shareholders that the company is investing in its products and its future, removing some of the quarter to quarter pressure that leads to bad decisions in public companies. A new long-term deal with Buffalo Wild Wings, a more modern tablet-based system, and some fresh energy from dynamic new hires have transformed Buzztime in the short time I have been here.

Cons

If you are not comfortable in an environment undergoing rapid cultural change, then Buzztime might not be a good environment for you. The market for tablet-based consumer solutions in restaurants is young and evolving. The competition is growing. There's a lot of insecurity that comes with working at a place like this. If you are unsure of the value you are bringing, you should probably steer clear. There are quite a few people, even in senior roles, that avoid accountability. I guess that occurs in many companies, but it seems endemic here. New hires will need to hold themselves, and be willing to hold their co-workers and even their superiors, accountable. That can be easier said than done.

1.0
Mar 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Good coworkers. Some smart, nice people who work here. Interesting product and industry. Central location that is easy to find.

Cons

Terrible management. Senior leaders change out every two years or less... consistent for the past 10 years. CEO doesn't seem to want to be there. They like to say that you must be ok with "change," but really you must be ok with the constant state of massive disarray in all areas. New leaders come in and want to put their stamp on things, which ends up repeating what was done four years ago. Rinse and repeat. Many people, including senior leaders, are actually "consultants" who don't really care, or who just work remotely. Sales strategy is to recycle last year's plan. They lose more customers than they acquire, and have done so for the past few years. Office environment is very gloomy. Nobody is happy here. Ask any recruiter in San Diego County that has worked with Buzztime, they will not paint a pretty picture. Extremely high turnover. It is actually surprising this company still functions.

4.0
Jan 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Work life balance is very flexible, as long as one is available during releases. Lots of room for upward mobility from entry level of all type. Great people to work with in a relaxed fun environment. Flexibility to learn new technologies as long as related to current projects.

Cons

Solid prolonged direction is sometimes lacking. Common resourcing issues in development and QA.

Viewing 61 - 63 of 74 Reviews

Glassdoor has 75 NTN Buzztime reviews submitted anonymously by NTN Buzztime employees. Read employee reviews and ratings on Glassdoor to decide if NTN Buzztime is right for you.