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      Namecheap

      Engaged Employer

      Namecheap reviews

      4.4

      80% would recommend to a friend

      (216 total reviews)

      Richard Kirkendall

      99% approve of CEO

      89% positive business outlook

      Ratings by demographic groups

      Namecheap has an employee rating of 4.4 out of 5 stars, based on 216 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Namecheap employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      216 reviews
      1.0
      Apr 21, 2020

      Never to come back

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing to say here at all

      Cons

      I noticed that here in the responses to the reviews they call their company a family for employees. In fact, you need to understand that, firstly, all work takes place remotely, that is, in fact, employees do not intersect. And secondly, the whole system is built in such a way that the support service has to simply get rid of annoying customers and ignore their requests, transfer them to other departments and so on. This is the exact opposite of what customer service should do. Of course, I could not stand it, I will look for a company that still cares about its customers and employees.

      1.0
      Aug 8, 2019

      Avoid. Unstable. They take you out of your previous job, use you, then let you go.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company has remote work and no office.

      Cons

      No vision from leaders, only talk at weekly meetings about products company sells. Poor leadership No stability Contractor No benefits

      avatar
      Namecheap Response
      6y
      Hi! Thank you for your review and feedback. We regret that our paths had to split but accept that sometimes people desire to do something new or different after contributing months and years in a company. As our continuous growth, we are indeed accelerating our marketing and sales efforts and global presence, we are evolving our organisations towards more specialized and more professional teams with a strong focus on current business model with our solid foundation. We have had a lot of success and we also would like to thank you for this. We are sorry to have you leave the family, and wish you all the best in your next steps.
      5.0
      Oct 9, 2017

      Awesome!

      Student ambassador
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, awesome swag and lots of travel.

      Cons

      Software side could be better. The system still has some bugs which make registering new users more difficult than it needs to be.

      avatar
      Namecheap Response
      6y
      Hi! Thank you very much for your feedback. We will make sure to follow your advice.
      Viewing 1 - 3 of 216 Reviews
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      ReviewsNamecheap reviews

      Glassdoor has 257 Namecheap reviews submitted anonymously by Namecheap employees. Read employee reviews and ratings on Glassdoor to decide if Namecheap is right for you.