National Grid reviews

4.4

92% would recommend to a friend

(2,738 total reviews)
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Zoë Yujnovich

94% approve of CEO

88% positive business outlook

National Grid has an employee rating of 4.4 out of 5 stars, based on 2,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Grid employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.8 stars).

Reviews by job title

3K reviews
1.0
May 31, 2015

Saddest place I ever worked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not too much back stabbing and such. Generally speaking employees are nice, but have a very blue collar feel and mentality about them.

Cons

No money to spend on badly needed infrastructure, including IT. Ancient systems (40+ years old) and no money to upgrade or improve them. Mentality & focus of the employees, esp mgmt, is not aligned with making everyday working conditions better, but rather to deliver a consistent ROE to shareholders - at the cost of thousands of employees' ability to do their job everyday. They spend inordinate amounts of money on "Safety" related ad campaigns and such, but IT systems which are decrepit, require workarounds everyday, etc...no money to replace or properly repair them. They did such an outstandingly poor job in outsourcing IT work, their employees despise IT and just find ways to work around every IT situation they are presented with. No growth opportunities. People have done the same job here for 20, 30, 40 years...and their ability to embrace change is reflected in that fact. The avg employee age across Grade Bands for the various jobs is over 50 yrs old. They struggle to get any decent young employees who have fresh ideas or vision.

1.0
Feb 8, 2015

Sales Support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy going department with little or no supervision, loved working independently, flex hours and mostly a happy group. All managers are easy-going great managers to work for. Met a lot of nice people overall, great café and Starbucks onsite, WOW!.

Cons

Once you make a mistake its all over. Too many women working together, need to hire more help during busy times felt you could never get outside to relax got too much on your plate and no benefits as a "contractor". Was always reminded I was not a valuable person but just a temp. Not much else to say Thousand of people including managers are contractors, very strange, good fro Company bad for contractors.

2.0
Jan 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits. It also has some but limited opportunities for growth and advancement. Also has a great work facility if you want work in Brooklyn

Cons

The management staff is the worse. It has a very young environment and the customers can be very disrespectful. Benefits are expensive

Viewing 112 - 114 of 2,738 Reviews

Glassdoor has 3,210 National Grid reviews submitted anonymously by National Grid employees. Read employee reviews and ratings on Glassdoor to decide if National Grid is right for you.