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      National Grid

      Engaged Employer

      National Grid reviews

      4.4

      92% would recommend to a friend

      (2,740 total reviews)
      avatar

      Zoë Yujnovich

      94% approve of CEO

      88% positive business outlook

      Ratings by demographic groups

      National Grid has an employee rating of 4.4 out of 5 stars, based on 2,740 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Grid employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.8 stars).

      Reviews by job title

      3K reviews
      2.0
      Nov 18, 2025

      Tough Environment for New Employees With Little Support

      Meter service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some managers genuinely try to help and stay professional, even though they’re clearly stretched thin. There are a few coworkers who look out for you, and the training basics are solid enough to get you started. If you can last 5 years then you start making some good money for NYC but tough to imagine living in NYC on the salary the start you at and for the next couple of years.

      Cons

      The first-year probation period feels harsh and unforgiving — one mistake can cost you your job. Pay doesn’t match the stress of wearing the uniform, entering homes around the city, and dealing with constant pressure. The culture treats new hires as expendable, and the focus on churn over retention makes the place feel like a numbers game rather than a company that values its people.

      5.0
      Nov 18, 2025

      Three years and counting!

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Encouragement to learn and grow. Annual reviews. Interesting day-to-day.

      Cons

      It's a large company so getting the lay of the land does take time.

      5.0
      Nov 18, 2025

      Great place to build a long-term career with strong values and supportive leadership

      Quality engineering manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Exceptional work-life balance with flexibility and strong support for personal well-being. • Supportive and approachable leadership that genuinely invests in employees’ growth. • Strong focus on safety, ethics, and community impact, making work feel meaningful. • Collaborative work culture, where cross-functional teams work well together and respect each other. • Stable organization with long-term vision, which offers job security and structured processes. • Diverse and inclusive environment, with ongoing efforts to promote equity and representation. • Excellent benefits package, including healthcare, retirement plans, and employee resources. • Management values quality and continuous improvement, creating a strong engineering culture. • Transparent communication from leadership about strategy, goals, and business direction. • Feeling of purpose, knowing the work directly supports critical infrastructure and millions of customers.

      Cons

      • No major concerns from my experience so far. • Large organization structure means decisions can sometimes take time, but this is expected in a company of this scale. • Continuous improvements are always ongoing, and the company is receptive to feedback.

      Viewing 226 - 228 of 2,740 Reviews
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      ReviewsNational Grid reviews

      Glassdoor has 3,212 National Grid reviews submitted anonymously by National Grid employees. Read employee reviews and ratings on Glassdoor to decide if National Grid is right for you.