Pros
I cant speak for the rest of the business, but Information Services Managers/Directors are never around, they are always traveling to the UK, Waltham or they work from home- everyone can do whatever they please here. Work from home option is available to everyone and this is what keeps most people in their places here. You can steal as much time as you want, no one will know ! its very easy to install "don't sleep" software on your computer , nothing is traced, and its also quite simple to run another business from your desk or from your home at National Grid,no one pays attention. Pay is pretty high for doing close to nothing all day.
Cons
IS managers have no idea what they are doing,all of them are old timers who are basically wasting away and dragging this business w them. Most of the IS business is outsourced or contracted out to different vendors, and these are the people who are running this company. These "managers" waste so much consumer money on traveling back and forth to the UK for "meetings" but nothing is ever accomplished. Their technology is from 1990 software is running windows Xp. Their infrastructure is so old,unsafe, and easily hacked.Their offices are disgusting, and there is zero employee morale.