Is National Grid a good company to work for?

National Grid has an overall rating of 4.4 out of 5, based on over 3,212 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 92% of employees would recommend working at National Grid to a friend and 88% have a positive outlook for the business. The best reviews about National Grid have been left by employees working as Lead Engineer , Lead Program Manager and Intern - Hourly .

Does National Grid pay their employees well?

According to anonymously submitted Glassdoor reviews, National Grid employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at National Grid. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at National Grid?

92% of National Grid employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Grid 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at National Grid?

Analyst (109) , Engineer (78) , Manager (68) , Project Manager (65) , Intern (64) , Customer Service Representative (59) , Senior Analyst (53) , Power Systems Engineer (41) , Director (38) , Senior Engineer (32) , Lead Analyst (30) , Supervisor (22) , Associate Analyst (20) , Business Analyst (20) , Intern - Hourly (19)

What are the pros of working at National Grid according to real employee reviews?

"Good benefits and pay depending on department" ((in 320 reviews)); "Work life balance is good (as long as you hit deadlines and get your work done you can be flexible)." ((in 237 reviews)); "Generally great people to work with; majority want to do their job and do it well" ((in 218 reviews)); "Good pay and overtime overall" ((in 207 reviews)); "Great culture and a company that makes a real difference" ((in 118 reviews))

What are the cons of working at National Grid according to real employee reviews?

"Poor management with no clear plans" ((in 120 reviews)); "Too many managers and directors making changes and barely implementing the changes and then change the overall plan altogether." ((in 50 reviews)); "Communication could be improved between senior leadership because sometimes their idea of a project goal/change doesn't some across clearly." ((in 47 reviews)); "Upper Management Can Loose Touch, some goals are unrealistic, can be stressful at times" ((in 31 reviews)); "Unorganised, poor communication, ever changing structure" ((in 30 reviews))

What are employees saying about National Grid layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Grid layoffs and their outlook for job security at National Grid in 2026.

What are the top reviewed National Grid locations?

Waltham , Syracuse , Brooklyn , New York , Boston , Northborough , Hicksville , Melville , Albany , Worcester , Providence , Buffalo , North Andover , Long Island-Queens , Lowell , Staten Island , Malden , Brentwood , Brockton , Greenpoint , Island Park , Northport , Westborough , Whitinsville , North Syracuse , Troy , Bellmore , Hewlett , Holtsville , Liverpool

National Grid reviews

4.4

92% would recommend to a friend

(2,740 total reviews)

Zoë Yujnovich

94% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,740 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National Grid has an employee rating of 4.4 out of 5 stars, based on 2,740 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Grid employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.8 stars).

Reviews by job title

3K reviews

4.0

Sep 20, 2014

You'll love it, and you'll hate it.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Plenty of over time. Approachable management. Easygoing dress code. Centrally located. Plethora of personalities. Benefits.

Cons

As with any call center the customers can easily ruin your day. Training is ok. But you learn the brunt of your intel on the floor.

2.0

Aug 24, 2014

Faded Glory

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are awesome! Salary compensation is comparable for the industry.

Cons

Out of touch management, broken systems fundamental disconnect in understanding that the UK and US are not interchangeable. It used to be a fantastic place to work, but the atmosphere is filled with gloom and despair. Employees in the Res Woods office look like walking cadavers.

4.0

Aug 13, 2014

Mainly highs, but turned to lows following unnecessary out-sourcing of jobs abroad.

Project officer

Recommend

CEO approval

Business Outlook

Pros

As a large company it offered a diverse array of roles and projects to be engaged with.

Cons

The nature of project work is that it does have a finite end date. This meant your job security in the role was low. National Grid used project roles as a way of being able to keep your base rate lower than the total amount they would pay if they had you on a substantiated role. This effects your pension contributions.

Viewing 2593 - 2595 of 2,740 Reviews

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National Grid

National Grid reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

You'll love it, and you'll hate it.

Faded Glory

Mainly highs, but turned to lows following unnecessary out-sourcing of jobs abroad.

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Jobs at National Grid