Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Most people are great" ((in 23 reviews)); "Great culture" ((in 13 reviews)); "Good benefits and hybrid work arrangements." ((in 11 reviews)); "Hybrid Schedule leads to good work/life balance" ((in 10 reviews)); "Nice campus with convenient access to highways" ((in 9 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Management does not care about you." ((in 14 reviews)); "Pay is low and hard to refer someone to this company" ((in 11 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 5 reviews)); "Salaries probably average at best, but overall benefits package is solid and improving" ((in 5 reviews)); "Management targeted these capable supervisors and technicians over the last few years and forced them out." ((in 5 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

What are the top reviewed National Interstate locations?

Richfield , Cleveland , Cincinnati , Virginia Beach , Fenton , San Diego , Hyattsville , Orange

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National Interstate

Part of Great American Insurance Group

National Interstate reviews

4.1

76% would recommend to a friend

(55 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Career opportunities

4.0

Culture & values

4.0

Diversity & inclusion

4.0

Senior management

3.6

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

55 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Aug 21, 2018

Good Company

Product analyst

Recommend

CEO approval

Business Outlook

Pros

Rewards and recognizes high performing individuals

Cons

Pay is comparatively low for the work, and not all other employees are motivated

1.0

Jun 12, 2018

Don't walk run as far as you can!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Commute, facilities, bonuses, parties and co-workers.

Cons

Do not walk run from this company. The claims department is always understaff. With the transition to Great American most roles are now hourly and no longer exempt. So if you fall behind there is no catching up. Management offers no assistance to their employees. Diversity is non-existent so if you are a minority, I would highly recommend looking elsewhere because you will never get promoted. They like youth at this company and not experience.

3.0

Mar 14, 2018

IT Department

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, semi-competitive pay. Good place to start career or learn a new set of technologies. Good lunch program and workplace amenities. Upper management is trying to improve how work gets done, and have made progress.

Cons

Lack of standardization across projects and department. Poor SDLC and process. IT department is not trusted by the business (their customers). Much re-work and wasted energy.

Viewing 28 - 30 of 55 Reviews

Jobs at National Interstate

Claims Operations Associate II - Hybrid

Claims Operations Associate II - Hybrid

Claims Operations Associate II

Millwork Sales Representative/Project Manager (3 YRS EXP REQUIRED)

Senior Claims Representative Bodily Injury -Hybrid

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National Interstate reviews

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Reviews about "Compensation"

Good Company

Don't walk run as far as you can!

IT Department

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