Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Most people are great" ((in 24 reviews)); "Good benefits and hybrid work arrangements." ((in 13 reviews)); "Hybrid Schedule leads to good work/life balance" ((in 12 reviews)); "Campus is great" ((in 9 reviews)); "Company culture is great." ((in 7 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Management does not care about you." ((in 15 reviews)); "Pay is low and hard to refer someone to this company" ((in 11 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 6 reviews)); "Management targeted these capable supervisors and technicians over the last few years and forced them out." ((in 5 reviews)); "No flex time but you can pick the shift you work (in most departments)" ((in 4 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

What are the top reviewed National Interstate locations?

Richfield , Cleveland , Cincinnati , Virginia Beach , Fenton , San Diego , Hyattsville , Orange

Skip to content Skip to footer

Notifications

National Interstate

Part of Great American Insurance Group

National Interstate reviews

4.1

76% would recommend to a friend

(55 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Career opportunities

4.0

Culture & values

4.0

Diversity & inclusion

4.0

Senior management

3.6

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

55 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Mar 29, 2017

Slow to Change

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

PTO, lunch, a few execs are trying to implement change for the better and bring the company into the 21st Century, Potential exists.

Cons

Too much micromanaging from execs. Pay and Bonus sub-par. Way too slow to implement change.

1.0

Mar 25, 2017

Anonymous

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The lunch program and PTO.

Cons

If you are a woman then don't bother looking into this company. It's almost impossible to move up as a woman even if you have experience they will choose some guy off of the street before they would choose you. Management is terrible. They don't have any empathy for their employees and any new ideas go in one ear and out the other. Human Resources is a joke. They don't care about their employees and can be very rude. There aren't any work from home opportunities unless you are liked by the "in crowd". The pay isn't good and the raises are next to nothing. There is next to no diversity and I don't see that changing anytime soon.

5.0

Mar 20, 2017

Strong company and great people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I think National Interstate is an honorable company that provides a fair service to its customers, and tries to do the right thing. It cares about its people, and has some great people working there. Positives: -Management open to new ideas -Great overall benefit package -Ability to rise quickly in organization if you get results and work well with others -Flat hierarchy -Nice lunch program -Nice campus with convenient access to highways -New building being built -Backed by AFG in Cincinnati -Ability to have work/life balance and feel good about what you do -They walk the walk when it comes to values -Monthly breakfast meeting where company results (both good and bad) are clearly communicated

Cons

-Lack of flexibility/work at home is still probably behind the times. I think the company is slow to evolve here, but is doing so gradually -Salaries probably average at best, but overall benefits package is solid and improving -Relatively low bonuses in past few years as results have underachieved, but the trend is positive

Viewing 34 - 36 of 55 Reviews

Jobs at National Interstate

Workers Comp Senior Claims Rep Remote-NJ PA MA

Workers Comp Senior Claims Specialist Remote -CA WC CLAIMS

Adminstrative Operations Representative

National Interstate reviews FAQs

Reviews National Interstate reviews

National Interstate

National Interstate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Slow to Change

Anonymous

Strong company and great people

Jobs at National Interstate

National Interstate reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

National Interstate reviews FAQs

Jobs at National Interstate