Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Most people are great" ((in 25 reviews)); "Great culture" ((in 13 reviews)); "Good benefits and hybrid work arrangements." ((in 12 reviews)); "Great work life balance" ((in 11 reviews)); "Nice campus with convenient access to highways" ((in 8 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Pay is low and hard to refer someone to this company" ((in 12 reviews)); "Many of the processes could easily be streamlined but management seemed to think “not my problem” since they didn’t directly have to deal with it." ((in 12 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 7 reviews)); "Salaries probably average at best, but overall benefits package is solid and improving" ((in 5 reviews)); "There’s no diversity." ((in 5 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

What are the top reviewed National Interstate locations?

Richfield , Cleveland , Cincinnati , Virginia Beach , Fenton , San Diego , Hyattsville , Orange

National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (215 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

215 reviews

1.0

Jan 10, 2018

claims

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Onsite exercise areas, lunch program and some flexibility with working from home

Cons

High volume of claims, little employee diversity, antiquated computer systems

3.0

Sep 28, 2017

Good place to build long term employment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Cafeteria on site with automatic payroll deduction, two on site gyms, offer yoga classes during lunch and after work, offer more than one start time, most managers are approachable, very friendly enviroment. Co-workers become extended family, many long term employees.

Cons

Currently the transition to new ownerror (Great American) platforms due to acquisition late in 2016 is poor. Employees understand and accept changes will occur but the lateness of delivery relevant to employee financial impact has been very poor and disappointing.

2.0

Mar 29, 2017

Better for some than others

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some good perks like the lunch program Opportunities for advancement - depending on who you know

Cons

Lacks diversity Tons of training but usually not beneficial to your actual job responsibilities Too many meetings Lack of flexibility - typical 9-5 depending on your department Promotions seem to be arbitrary Pay below standard Boys club mentality

Viewing 61 - 63 of 215 Reviews

Jobs at National Interstate

Claims Operations Associate II

Workers Comp Senior Claims Rep Remote-NJ PA MA

Associate Underwriter I

Claims Operations Associate II

Richfield, OH

View job