National Interstate reviews

Working from home full time should be an option for most positions. Other than that, no complaints.

There’s a suffocating culture of fear in the claims department. People are constantly under threat of being fired. Upper management is totally unaware of the daily work and processes that the claims department performs, and therefore makes many miscalculated and misdirected decisions. Systems are complicated and hard to navigate. Performance is not measured with any specificity and expectations constantly change without any direct notice to the employees they affect. Extremely high turn over leads to constant reshuffling of workloads and confusion about leadership. HR will not assist employees with issues. Toxic “good ole boys” club culture - if you’re not accepted by a certain group of higher up men, you will be openly ridiculed and made fun of. Most people who work here are absolutely miserable.