Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Most people are great" ((in 23 reviews)); "Hybrid Schedule leads to good work/life balance" ((in 11 reviews)); "Good benefits and hybrid work arrangements." ((in 11 reviews)); "Great culture" ((in 11 reviews)); "Company culture is great." ((in 7 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Management does not care about you." ((in 14 reviews)); "Pay is low and hard to refer someone to this company" ((in 13 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 5 reviews)); "Salaries probably average at best, but overall benefits package is solid and improving" ((in 5 reviews)); "Management targeted these capable supervisors and technicians over the last few years and forced them out." ((in 5 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

What are the top reviewed National Interstate locations?

Richfield , Cleveland , Cincinnati , Virginia Beach , Fenton , San Diego , Hyattsville , Orange

National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (215 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

215 reviews

5.0

Aug 28, 2018

A Phenomenal Internship Experience

Accounting intern

Recommend

CEO approval

Business Outlook

Pros

I would like to acknowledge National Interstate Insurance Company for the extraordinary internship experience I had as an accounting intern this past summer. I learned so much about insurance and I truly enjoyed learning about and working in reinsurance, in specific. I am confident that the knowledge and experience I acquired throughout the internship will help me become the best I can be going forward. Thank you to everyone at National Interstate Insurance Company who made my experience so memorable and fulfilling.

Cons

There are no major areas of improvement.

5.0

Jul 31, 2018

A great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A great place to build a career in insurance. Many opportunities to grow within. You get out what you put in.

Cons

No dislikes at this point.

4.0

May 4, 2018

Solid

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A great place to come in out of college - as long as you're interviewing for a position with a clear career path

Cons

Database is garbage and frustrating to deal with. A lot of antiquated infrastructure is in place, but overcoming that is a main corporate priority so that can change

Viewing 187 - 189 of 215 Reviews

Jobs at National Interstate

Associate Underwriter I

Claims Operations Associate II

Workers Comp Senior Claims Rep Remote-NJ PA MA

Claims Operations Associate II-Hybrid